The Taylor Division of ALCOVA Mortgage's Cover Image
The Taylor Division of ALCOVA Mortgage

The Taylor Division of ALCOVA Mortgage

Showing You The Way Home

Charlotte, NC
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At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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  • T
    Traverro L H
    Fayetteville, NC
    Posted on June 3rd, 2025 12:46 PM
    The entire Alcova team left by Stewart was excellent. Timely, accurate information, willingness to thoroughly explain things, availability, compassion, patience, and motivating through a stressful process of first time homebuying. If I purchase...
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    Reply from Stewart Good
    June 6th, 2025 01:13 PM
    I'm thrilled to hear about your positive experience with the ALCOVA team and me. It was a pleasure guiding you through your first homebuying journey. Thank you for your kind words, and I look forward to assisting you with any future needs.
  • N
    Nancy M
    Posted on June 3rd, 2025 11:21 AM
    Chris and his team were very supportive and available for any questions. Made the experience easy and stress free
  • for
    Chris Waggett
    Encompass
    N
    Nancy M
    Bolivia, NC
    Posted on June 3rd, 2025 11:20 AM
    Very supportive and easy experience . Takes a lot of stress off the client
    Reply from Chris Waggett
    July 1st, 2026 04:25 PM
    I'm thrilled to hear that you found the experience supportive and stress-free. It was a pleasure assisting you, and I'm glad I could help make the process easier for you. Thank you for your feedback.
  • for
    Chris Waggett
    Encompass
    J
    James M
    Bolivia, NC
    Posted on June 2nd, 2025 09:50 PM
    I really appreciate the online DocuSign stuff and the fact that Chris was present at closing to make sure everything was in order. Very pleasant experience. Only wish the selling, closing etc on our existing home in Statesville was as good....
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    Reply from Chris Waggett
    July 1st, 2026 04:25 PM
    I'm delighted to hear that you appreciated the online DocuSign process and my presence at the closing. It was a pleasure assisting you, and I'm glad you had a pleasant experience. Thank you for your kind words.
  • for
    Chris Waggett
    Encompass
    M
    Marc S
    Oak Island, NC
    Posted on June 2nd, 2025 01:35 PM
    Chris provided great consultative support and his team was very proactive in ensuring we had all documentation/pre-work completed on time.
    Reply from Chris Waggett
    July 1st, 2026 04:25 PM
    Congratulations, Marc! I'm glad to hear that you found the consultative support helpful and appreciated the proactive efforts of our team. It was a pleasure assisting you through the process, and we thank you for your positive feedback. Enjoy...
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  • for
    Chris Waggett
    Encompass
    M
    Melissa W
    Wake Forest, NC
    Posted on June 1st, 2025 12:59 AM
    The efficiency and clarity of communication were spectacular.
    Reply from Chris Waggett
    July 1st, 2026 04:25 PM
    I'm thrilled to hear that you found the communication efficient and clear. It was a pleasure assisting you, and I appreciate your kind words about the experience with ALCOVA Mortgage and my team. I hope you and Jonathan enjoy your new home...
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  • C
    Christopher J B
    Mint Hill, NC
    Posted on May 31st, 2025 03:17 PM
    Two things i'd say:In the beginning of the process, it was nice to have the closing cost worksheet summary I received a few times from MacKenzie. Further into the process, that format disappeared.Near the end of the process, a significant origination...
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    Reply from Chris Taylor
    July 9th, 2025 04:07 PM
    Thank you for your feedback, and we appreciate you taking the time to share your experience. We're glad to hear that the early stages of the process were helpful and that you found value in the cost estimate summaries provided.We’re sorry to...
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  • D
    Darlene S
    Byron, GA
    Posted on May 30th, 2025 01:52 PM
    Mr. Stewart and his team worked very diligently on my behalf to ensure that I was taken care of. I felt overwelmed at times but Stewart , Ali, and Ashley was very compassionate toward my well-being they are organized and knowledable. I will...
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    Reply from Stewart Good
    June 2nd, 2025 02:00 PM
    I'm thrilled to hear that you felt well taken care of and supported throughout the process. It was a pleasure working with you, and I'm grateful for your kind words about our team's efforts. Your referrals mean a lot to us, and we're delighted...
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  • S
    Susan R A
    Charlotte, NC
    Posted on May 29th, 2025 12:10 AM
    Better communication. His team was terrible. I have closed several times on houses when I was married but this experience was terrible.
    Reply from Chris Taylor
    July 9th, 2025 04:09 PM
    Thank you for your honest feedback. We’re truly sorry to hear that your experience with our team didn’t meet expectations. Communication is such an important part of the homebuying process, and it’s clear we missed the mark here.We understand...
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  • for
    Jon Jefferson
    google
    S
    Sade B
    Posted on May 29th, 2025 12:00 AM
    I’m so thankful for Stewart helping through this process words can not express how grateful I am for him and his team again thank you for all you have done for me through this process I truly appreciate you for everything you have done for...
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    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance