

The Taylor Division of ALCOVA Mortgage
Showing You The Way Home
Charlotte, NC

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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The entire Alcova team left by Stewart was excellent. Timely, accurate information, willingness to thoroughly explain things, availability, compassion, patience, and motivating through a stressful process of first time homebuying. If I purchase...
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Reply from Stewart Good
June 6th, 2025 01:13 PM
I'm thrilled to hear about your positive experience with the ALCOVA team and me. It was a pleasure guiding you through your first homebuying journey. Thank you for your kind words, and I look forward to assisting you with any future needs.
Chris and his team were very supportive and available for any questions. Made the experience easy and stress free
Very supportive and easy experience . Takes a lot of stress off the client
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm thrilled to hear that you found the experience supportive and stress-free. It was a pleasure assisting you, and I'm glad I could help make the process easier for you. Thank you for your feedback.
I really appreciate the online DocuSign stuff and the fact that Chris was present at closing to make sure everything was in order. Very pleasant experience. Only wish the selling, closing etc on our existing home in Statesville was as good....
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Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm delighted to hear that you appreciated the online DocuSign process and my presence at the closing. It was a pleasure assisting you, and I'm glad you had a pleasant experience. Thank you for your kind words.
Chris provided great consultative support and his team was very proactive in ensuring we had all documentation/pre-work completed on time.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
Congratulations, Marc! I'm glad to hear that you found the consultative support helpful and appreciated the proactive efforts of our team. It was a pleasure assisting you through the process, and we thank you for your positive feedback. Enjoy...
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The efficiency and clarity of communication were spectacular.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm thrilled to hear that you found the communication efficient and clear. It was a pleasure assisting you, and I appreciate your kind words about the experience with ALCOVA Mortgage and my team. I hope you and Jonathan enjoy your new home...
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Two things i'd say:In the beginning of the process, it was nice to have the closing cost worksheet summary I received a few times from MacKenzie. Further into the process, that format disappeared.Near the end of the process, a significant origination...
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Reply from Chris Taylor
July 9th, 2025 04:07 PM
Thank you for your feedback, and we appreciate you taking the time to share your experience. We're glad to hear that the early stages of the process were helpful and that you found value in the cost estimate summaries provided.We’re sorry to...
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Mr. Stewart and his team worked very diligently on my behalf to ensure that I was taken care of. I felt overwelmed at times but Stewart , Ali, and Ashley was very compassionate toward my well-being they are organized and knowledable. I will...
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Reply from Stewart Good
June 2nd, 2025 02:00 PM
I'm thrilled to hear that you felt well taken care of and supported throughout the process. It was a pleasure working with you, and I'm grateful for your kind words about our team's efforts. Your referrals mean a lot to us, and we're delighted...
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Better communication. His team was terrible. I have closed several times on houses when I was married but this experience was terrible.
Reply from Chris Taylor
July 9th, 2025 04:09 PM
Thank you for your honest feedback. We’re truly sorry to hear that your experience with our team didn’t meet expectations. Communication is such an important part of the homebuying process, and it’s clear we missed the mark here.We understand...
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I’m so thankful for Stewart helping through this process words can not express how grateful I am for him and his team again thank you for all you have done for me through this process I truly appreciate you for everything you have done for...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance