TN, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Everyone I came in contact with was always prompt in replying to my questions and concerns!
Reply from Ryan Guess
April 29th, 2026 12:32 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Mike was very personal, respectful and knowledgable and stayed on task and kept us on task to secure the loan and easy to talk to and very approachable as was his assistant
Reply from Mike Garretson
April 23rd, 2026 07:24 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Mike was easy to work with and communicated well helping us navigate the tedious process. His responses were always timely and kept us updated along the way. His knowledge and expertise were extremely valuable in securing a loan for us. I would...
read more
Reply from Mike Garretson - Northpointe Bank
April 14th, 2026 03:07 PM
Mary, I really appreciate the kind words. You guys were fantastic to work with through the whole process. Your patience and responsiveness really helped me.
If I can ever help in any way, please do not hesitate to reach out.
We had a tight timeline (21 days) and Emily and her team were prompt in letting us know what documents were needed. they helped us many times obtain documents in the correct format for the underwriter
Reply from Emily Floyd - Northpointe Bank
April 13th, 2026 07:29 PM
Thank you so much for the review!! Those docs can be super tricky with the underwriters. You both were SO prompt, and such a joy to work with! I am so excited for you and your new home! Congratulations again!!
Emily was proactive sharing information and walked us through the entire process before we started, which was really helpful for us as first-time home buyers. She also answered our questions kindly and quickly!
Reply from Emily Floyd - Northpointe Bank
April 13th, 2026 06:33 PM
Thank you so much, Haley!! It was an honor to work with you both, especially in the midst of so many exciting things happening! I am excited for you all to begin this next chapter in your new home!! Thank you for being so wonderful to work...
read more
Brian went the extra mile to ensure things got completed and very responsive on questions and communications including nights and weekends
Reply from Brian McGuinness
April 13th, 2026 07:12 PM
John, thank you so much for the kind words. Congrats on your fantastic new home and the move to Nashville!
I've known Amanda since middle school. She has always been kind and honest and that trust is what everyone who is making life changing decisions deserves to have by their side. She is an asset.
Reply from Amanda Jones - Northpointe Bank
June 8th, 2026 07:11 PM
Catessa, thank you so much for this! And thank you for trusting me, again, to help you with your mortgage :)
Working with Brian is always a pleasure
Reply from Brian McGuinness
April 13th, 2026 07:12 PM
You're all heart, Duff. Thanks for the kind words. :)
Ryan was super friendly and informative. I would recommend him to anyone I know.
Reply from Ryan Guess
April 14th, 2026 12:15 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
They made the home buying process quick, easy, and as pain free as possible . We would highly recommend them for people to use!
Reply from Amanda Jones - Northpointe Bank
June 8th, 2026 07:12 PM
Thank you so much! I loved working with you guys and hope you are loving your new home!
81–90 of 1046
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender