TN, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
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8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Emily was super easy to work with! She always made sure I understood what was happening and took extra time to explain things if they didn't make sense to myself as a first time homebuyer. Emily always made herself available to talk on the...
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Reply from Emily Floyd - Northpointe Bank
April 9th, 2026 02:37 AM
WOW Regan!! Thank you so much for this kind review!! You were so wonderful to work with, and I’m so glad we were able to celebrate this huge milestone together!! Thank you for making my job so enjoyable!!
Brian was super helpful and knowledgeable with every aspect while working through pre approvals and truly telling us what we could afford.
Reply from Brian McGuinness
April 13th, 2026 07:14 PM
Luke, thanks so much for the kind words! It was so much fun working with y'all and making the small-world connection. Congrats on your new home!!
End to end experience was amazinly smooth! I was expecting at some point to hit a road block or hurdle and it never happened. Could not be more please with the pverall experience and the professionalism of Brian and the entire team! :)
Reply from Brian McGuinness
April 10th, 2026 04:33 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brian was fantastic to work with. Took the time to explain the deal clearly and worked day and night to make sure I qualified for the FHA loan that we originally discussed. This was the first of many home purchases and I will only work with...
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Reply from Brian McGuinness
April 3rd, 2026 01:55 PM
Thanks so much, Nate! You were great, too!! Congrats on the move to Nashville and getting your first investment property into your portfolio!
Good communication from start to finish. Easy-to-use online tools (document upload and signing software). Pleasant interactions with all the Northpointe team members.
Reply from Ryan Guess
April 10th, 2026 01:12 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Everything went smoothly on a timeline that matched what our loan officer estimated.
Reply from Brian McGuinness
April 3rd, 2026 01:55 PM
Thanks a bunch, Kacy - congrats to you and Duff :)
Working with Brian again was a great experience. The last minute changes and closing reschedule was a Title Insurance issue & not anything to do with Brian or the team. Overall a pretty smooth transaction. No complaints from me.
Reply from Brian McGuinness
April 3rd, 2026 01:56 PM
Thank you so much, Damon! I'm so glad that we could work with you and Vicki again on this refinance!
I highly recommend Ryan (and his wonderful team at Northpointe) when it's time for a mortgage. From start to finish, there was great communication and excellent responsiveness. And when the seller asked for closing date to be 8 days sooner...
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Reply from Ryan Guess - Northpointe Bank
May 29th, 2026 04:24 PM
Katharine, thank you for your kind recommendation. I'm pleased to hear that you had a good experience with my team. Meeting the early closing date was a challenge we were happy to tackle, and I'm glad we could provide the service you needed....
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Ryan Guess - Northpointe Bank has received a review with 5 star rating from Garrett M
Reply from Owner
May 29th, 2026 04:25 PM
Thank you for your 5-star rating, Garrett. I'm pleased to know that your experience with my team met your expectations.
⭐️⭐️⭐️⭐️⭐️Ryan helped us with our mortgage about a year ago, and we couldn’t have asked for a better experience! He is incredibly knowledgeable, truly one of the best in Memphis. What really stood out was how transparent and honest he was,...
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Reply from Owner
May 29th, 2026 04:25 PM
I'm grateful for your kind words, Rachel. It's appreciated to know that my transparency and guidance made a positive impact on your mortgage experience. I look forward to assisting you and your husband with any future needs. Thank you for trusting...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender