TN, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Had great communication, and on point with any questions and concerns,being a first time homebuyer we really appreciated the quick responses and guidance we needed..
Reply from Owner
October 12th, 2026 07:50 PM
I'm pleased to know that my communication and guidance were helpful to you as a first-time homebuyer, Donna. My team and I at Northpointe Bank strive to provide quick and effective support throughout the process.
Had great communication, and on point with any questions and concerns
Reply from Ryan Guess - Northpointe Bank
October 9th, 2026 07:37 PM
I'm happy to know that you found the communication helpful and that your questions and concerns were addressed effectively, Donna. Working with you was a great experience.
Ryan Guess was awesome at his job and went above and beyond to help me and my wife on our home loan. I highly recommend him to anyone that wants an honest and informative experience with getting a financing
Reply from Owner
October 7th, 2026 06:20 PM
Thank you so much for your kind words it was truly a pleasure to work with the both of you. I truly hope you enjoy your new home.
Ryan was super thorough with our questions and concerns. Definitely man of his word,helped making this less stressful as possible. HIGHLY RECOMMEND!!!
Reply from Ryan Guess - Northpointe Bank
October 6th, 2026 03:32 PM
I'm pleased to know that I could assist with your questions and concerns, Donna, and help make the process less stressful. Thank you for recommending me.
I will never work with another person besides Ryan Guess. He went above and beyond for us and we couldn't be more pleased. Thanks Ryan, your the best
Reply from Ryan Guess - Northpointe Bank
October 6th, 2026 03:29 PM
Thank you kindly for your words, it was a pleasure to work with you and make this transaction happen.
Mike was always available when we had questions. made it easy!
Reply from Mike Garretson - Northpointe Bank
October 6th, 2026 03:50 PM
Hello Agustin, I really appreciate the great review.
As always, I am here to help any way I can so do not hesitate to reach out to me if I can help in any way.
Best of luck.
Mike
Ryan was professional and quick! I did not end up using his loan options but he guided me toward the best option for me! Incredibly honest and would highly recommend.
Reply from Ryan Guess - Northpointe Bank
October 6th, 2026 03:28 PM
I'm pleased to hear that you found my guidance helpful, Teresa and I'm glad I could assist you in finding the best option. Thank you for your kind recommendation!
Brian was incredibly knowledgeable about multiple products and spent significant time educating us on the product we chose. He was always available by phone and quick to respond great experience
Reply from Brian McGuinness
October 1st, 2026 06:17 PM
Thanks so much, Karen! Congrats to you and Terry!
Ryan Guess - Northpointe Bank has received a review with 5 star rating from Ricardo L
Reply from Owner
September 23rd, 2026 07:26 PM
Thank you for the excellent rating, Ricardo. I'm pleased that your experience with Northpointe Bank was a positive one.
Ryan is personable and tactful.
Reply from Ryan Guess - Northpointe Bank
September 21st, 2026 05:51 PM
Thank you for the kind words, Langston. I'm pleased to hear that you found my approach personable and tactful during your experience with my team!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender