
St. Louis, Saint Charles, MO
Saint Charles, MO

We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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Amazing bank and wonderful staff. I have 4 different business by far the best bank to visit and services switching other accounts over after being with these folks for a year now with not one single issue :)
Love this bank! I’ve been going there almost daily for 17 years and even though the employees change from time to time, they always make me feel at home and like a friend. Thank you for your wonderful service!
Reply from Owner
September 30th, 2019 12:00 AM
Thank you, Megan. We are glad you found our bank team so helpful! We take pride in providing exceptional customer service and a full portfolio of banking products. Please let us know if we can be of service in the future.
Amazing bank and wonderful staff. I have 4 different business by far the best bank to visit and services switching other accounts over after being with these folks for a year now with not one single issue :)
Reply from Owner
September 30th, 2019 12:00 AM
Kody, we are proud you chose First State Bank! Thank you for taking the time to leave us a review about your positive experience. We appreciate it and hope to see you soon at one of our banking centers.
EDIT: After this review the branch manager personally reached out to me and was dedicated to correcting the situation. He has explained the system thoroughly and addressed my concerns, and i will be staying with first state bank due to being...
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EDIT: After this review the branch manager personally reached out to me and was dedicated to correcting the situation. He has explained the system thoroughly and addressed my concerns, and i will be staying with first state bank due to being...
read more
Reply from Owner
September 30th, 2019 12:00 AM
Clayton,We sincerely apologize for your experience at our bank. This certainly is not in line with our commitment to customer service, nor does it meet our quality standards. Because of privacy regulations, we cannot discuss the specifics of...
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Good people.
Reply from Owner
September 30th, 2019 12:00 AM
Thank you, David. We are glad you found our bank team so helpful. We take pride in providing exceptional customer service and a full portfolio of banking products. Please let us know if we can be of service in the future.
Really didn’t know what i was doing or what things meant and USA broke things downs for me to understand and always answer all my questions even if I called ever other day with just a new question. Made my first time buying a home very nice....
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Michelle and her team gave excellent customer service from the very beginning of my loan process. They answered all of my questions in a timely manner. Very knowledgeable in her profession.
Everything happened just the way that it was supposed to and very precise timing
Personal service, great advice, and quick response time is second to none. Michael and his team are very professional and I would highly recommend them!
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org”