M
Mutual of Omaha Mortgage, San Diego, CA
San Diego, CA
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Darren was very supportive , professional and caring. Always available to answer our questions .Very upfront and genuine.
Reply from Darren Firestone
November 10th, 2025 04:14 PM
I'm really pleased to hear your kind words about my support, professionalism, and approachability. It’s important to me to be available and genuine in all interactions. Should you have any more questions or need further assistance, please don't...
read more
clarity, personality, professionalism
Reply from Darren Firestone
November 7th, 2025 04:18 PM
Gary, thank you so much for highlighting the clarity, personality, and professionalism in my work. I'm glad to know that these aspects stood out during your experience with Mutual of Omaha. If you ever have any more feedback or need assistance,...
read more
for
was very friendly and knowledgeable. Everything went quickly, including the last signing of papers.
Reply from Bill Cave
November 7th, 2025 02:36 PM
I'm glad to hear that everything was handled smoothly and efficiently for you, Teri. It’s important to me that the process feels straightforward and comfortable. If you have any further questions or need assistance in the future, please don't...
read more
for
Wendy Oshiro
Communications was open. Questions answered quckly. Made the whole experience comfortable and pleasant. Wendy was absolutely delightful to work with. We could have gone anywhere, but there was something about Wendy and we are so grateful to...
read more
Reply from Wendy Oshiro
November 3rd, 2025 08:47 PM
I'm pleased to hear that you found the experience comfortable and pleasant, Chantal. It means a lot that you felt at ease and well-informed throughout the process. If any more questions arise in the future or there's anything else I can assist...
read more
Daniel Chappell was the perfect agent for us. His calm, steady manner along with his experience and skill made us feel more comfortable and confident as we navigated this multifaceted process. We appreciate that he was attentive and always...
read more
Reply from Daniel Chappell
October 29th, 2025 07:39 PM
Thanks Pat! It was a joy working with you and Al. I'm glad we were able to find a solution to improve your lives now and in the future!
Communication was good, and for most part everything was done in a timely manner
Reply from Brittney Bailey
October 31st, 2025 04:14 PM
Ed, I'm glad to hear that you were satisfied with the communication and the timeliness of my services. If there's ever more I can do to assist you, please don't hesitate to reach out. Thank you!
Underwriting delays
Reply from Brad Dela Cruz
October 30th, 2025 01:52 PM
Thank you for the 4-star rating, Wynn. I appreciate your feedback, and I'm committed to addressing any concerns like the underwriting delays you mentioned. Please don't hesitate to get in touch if you'd like to discuss this further or need...
read more
for
Tom, was extremely helpful getting through the loan process. We had a few hiccups, but Tom was there to help and get us to light at the end of the tunnel! He was easy to work with and had a positive attitude the whole time. And, it seemed like...
read more
for
Wendy Oshiro
Wendy was very patient and made me feel comfortable. There were times I felt overwhelmed and wanted to cancel, but I thought of Wendy she worked hard for helping me get through this procedure.
Reply from Wendy Oshiro
October 23rd, 2025 03:58 PM
Mahalo, Bernice, for sharing your experience. I'm really glad I could help you feel comfortable and supported through the process. Only because of your persistence were we able to get your condominium project FHA approved. Your efforts opened...
read more
This reverse mortgage took nearly 10 months from start to funding. Very few updates. At one point I emailed him and asked about a refi for a 14 unit building that I owned and never received a reply. So I am assuming that he wasn't interested...
read more
Reply from Brad Dela Cruz
May 4th, 2026 10:32 PM
Hi Kathy,Thank you so much for taking the time to share this feedback — it really means a great deal. I know this court-supervised conservatorship was incredibly complex, with many hurdles and delays outside everyone’s control. I’m truly glad...
read more
211–220 of 1585
About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and proprietary reverse mortgage loans with competitive rates, for both purchase and refinance transactions. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau and has many local Reverse Mortgage specialists available to service customers nationwide, in person or by phone.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2000
Time Zone
Pacific Standard Time (PST)
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS 1025894.
Mutual of Omaha Mortgage Legal and Licensing Information