Brad Dela Cruz

Name: Mutual of Omaha Mortgage
Address: 1622 Wilshire Blvd Suite #A, Santa Monica, California, 90403
Telephone: +1-310-920-7610
Rating: 4.84

Reverse Mortgage Loan Originator

Mutual of Omaha Mortgage

4.84

(19)

Mortgage

Mortgage Loan Officer

Contact Info

https://mutualreverse.com/lo/brad-dela-cruz/

Location & Business Hours

Sunday

closed

Monday

8:00 AM to 6:00 PM

Tuesday

8:00 AM to 6:00 PM

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4.84

(19)

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4.84

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I never once felt any pressure to do anything or make any decision without fully understanding every step. Between Brad, Hiram the appraiser and Melissa the Notary, I felt like i I was being cared for by friends! A great experience all around,...

My experience was great because you were kind and made sure we had everything that was important to finish and made it all work for us. Thank you again for all you done.

Reply from Brad Dela Cruz

May 4th, 2026 11:16 PM

Hi Donnie,Thank you so much for the kind words — I really appreciate it.I know this was a very difficult loan and you were relying on it to improve your financial future. There were issues with a prior attempt with another lender that just...

my loan originator was very responsive to my questions and concerns. He was easy to understand and work with.

Reply from Brad Dela Cruz

May 4th, 2026 09:44 PM

Hi Margaret,Thank you so much for the kind words and for taking the time to share your experience! I’m really glad I was able to answer your questions clearly and make the process smooth and easy to understand. That’s exactly what I aim for...

As we had limited knowledge about reverse mortgages,, Brad and his team did a great job walking us through the timeline , what would be needed and then kept us appraised all along the way .

Reply from Brad Dela Cruz

April 7th, 2026 05:32 PM

It's great to hear that my team and I could assist you, Peter, with understanding reverse mortgages. Guiding you through the timeline and keeping you informed was our pleasure. Should you have any more questions or need further assistance in...

Brad made the whole experience clear and was honest from the start.

Reply from Brad Dela Cruz

April 2nd, 2026 03:42 PM

Thanks, Cato—that means a lot. I'm extremely happy the process felt clear and honest from day one. That's exactly what I aim for: no surprises, just straight talk and real support. I appreciate you taking the time for the review!

Brad Dela Cruz took care of a minot repair to get final approval.

Reply from Brad Dela Cruz

January 6th, 2026 03:56 PM

I appreciate your feedback, George. I'm glad I could help with the necessary repair to secure final approval. If there’s anything else you need assistance with, please feel free to reach out.

Brad was exremely hepful with the appraisal hiccup and dealt with the situation.

Reply from Brad Dela Cruz

December 15th, 2025 01:28 PM

I'm pleased to know that you found my assistance helpful with the appraisal situation. Handling these hiccups efficiently is important, and I'm glad I could address this for you. If there's anything else you ever need help with, just let me...

Brad knew the market very well.

Reply from Brad Dela Cruz

November 28th, 2025 07:14 PM

Thank you very much Pam, I'm really happy with the way everything went with your loan, and I know how much of a better situation you are now in financially.

Underwriting delays

Reply from Brad Dela Cruz

October 30th, 2025 01:52 PM

Thank you for the 4-star rating, Wynn. I appreciate your feedback, and I'm committed to addressing any concerns like the underwriting delays you mentioned. Please don't hesitate to get in touch if you'd like to discuss this further or need...

This reverse mortgage took nearly 10 months from start to funding. Very few updates. At one point I emailed him and asked about a refi for a 14 unit building that I owned and never received a reply. So I am assuming that he wasn't interested...

Reply from Brad Dela Cruz

May 4th, 2026 10:32 PM

Hi Kathy,Thank you so much for taking the time to share this feedback — it really means a great deal. I know this court-supervised conservatorship was incredibly complex, with many hurdles and delays outside everyone’s control. I’m truly glad...

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About

Put my experience to work for you and get a loan that will change your life! For nearly two decades, I have specialized exclusively in reverse mortgage loans and have been honored to have helped so many incredible people and their families. Each one of them had unique situations with very different dreams, desires, and goals. I approach every loan with an open mind so that I can understand how to best serve the client, and ultimately achieve their goals. I take pride in the systems and processes that I have put into place over the years that help communication between my team and my clients to ensure a better understanding of how loans work, the terms and vocabulary used, and even understanding of the entire loan process.

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344

/850

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Year Started

1909

Time Zone

Pacific Standard Time (PST)

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