Richelle Hopkins

Name: Mutual of Omaha Mortgage
Address: 15333 N Pima Rd, Scottsdale, Arizona, 85260
Telephone: +1-602-312-7801
Rating: 4.96

REVERSE MORTGAGE ADVISOR

Mutual of Omaha Mortgage

4.96

(107)

Mortgage

Mortgage Loan Officer

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(602) 312-7801

Scottsdale, AZ

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Richelle Hopkins made it great. She invested time in explaining the program and the process to me, as well as answering my many questions. I found the concept a bit complicated to understand, and still do really, but Richelle helped me to understand...

Communication with Richelle Hopkins, Advisor

Reply from Richelle Hopkins

June 8th, 2026 02:28 PM

I'm grateful for your feedback, Camille. It's nice to know that our communication met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out.

Too much paperwork. No one could reasonable digest so much paperwork at one sitting.

Reply from Richelle Hopkins

May 4th, 2026 06:00 PM

Thank you for sharing your feedback, Jeffrey. I understand that the paperwork can be overwhelming, and I'm here to help simplify the process. Please feel free to reach out directly if you have any questions or need assistance with any part...

Less paperwork-especially as compared to your brand in 2021. There was some paperwork issue about unsigned doc after we signed the final package with the notarty-we spent time on our vacation trying to sort this out-apparentl it resolved, but...

Reply from Richelle Hopkins

April 21st, 2026 07:13 PM

I'm sorry to hear about the paperwork issue you experienced, Cindy. I understand how inconvenient it must have been to deal with this during your vacation. Please reach out to me directly so we can ensure everything is properly resolved and...

Great advice and follow through.

Reply from Richelle Hopkins

February 16th, 2026 05:00 PM

Wendell, I'm thankful for your feedback on the advice and follow-through. It's my goal to provide clear guidance and stay committed to the process every step of the way. Should you have any further questions or require additional assistance,...

Richelle made it easy for me.

Reply from Richelle Hopkins

February 16th, 2026 06:37 PM

I appreciate your feedback, Lucy. It's gratifying to know that the process felt easy for you. If you ever have more questions or need further assistance, I'm just a message away.

Richelle and her team were amazing! Richelle was very responsive to our multiple calls and questions along the way regarding the reverse mortgage process and patiently explained everthing In great detail The whole process from beginning to...

Reply from Richelle Hopkins

February 11th, 2026 03:33 PM

Andrea, it's wonderful to hear that you found the reverse mortgage process with me and the team to be a positive experience. I aim to be responsive and thorough, so knowing that my detailed explanations were helpful means a lot. Your recommendation...

Excellent experience All the way through the transaction. And we closed on time. Excellent service Richelle. You are the best. Thank so very much. Steve and Andrea

Reply from Richelle Hopkins

February 3rd, 2026 02:50 PM

Steve & Andrea, It means a lot to know that you felt well-served. Thank you for your kind words, Steven. It was a team effort and you two were amazing to work along side with! If there's anything more I can assist with in the future, feel free...

solid communication

Reply from Richelle Hopkins

January 28th, 2026 10:28 PM

Steven, I'm grateful for your feedback on the communication. Ensuring clear and effective communication is a key priority for me and I am so glad it met your expectations!

From beginning to finish process was easy not pressured

Reply from Richelle Hopkins

January 27th, 2026 04:41 PM

Richard, I'm glad to hear that you found the process smooth and pressure-free. Pressure is not my style, only to get the job done and WELL :) Ensuring a comfortable experience is important to me. SO grateful for your trust!

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About

Richelle Hopkins is redesigning retirement so her clients can do what they want when they want. From survey to solution, Richelle provides alternative ways for homeowners to leverage their financial freedom and make their retirement dreams come true. A partner and a problem solver, Richelle is an Elite Home Equity Retirement Specialist who has helped people like you find the resources hidden in your home since 2004.

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