Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(2,478)

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"Working with Tonya was an absolute pleasure! From the moment we started, She made a daunting process feel simple and manageable. Tonya explained every single step, option, and document clearly, ensuring we felt confident and informed without...

Reply from Tonya Neill

December 24th, 2025 01:23 AM

I appreciate your thoughtful feedback, Brie. It's important to me that the process feels straightforward and manageable, so I'm glad to hear that my explanations helped you feel confident and informed. If you have any more questions or need...

Reply from Tonya Neill

December 18th, 2025 03:34 PM

I'm pleased to hear that your experience felt straightforward and manageable, Brie-Ann. Taking the time to explain each part of the process is important to me, and I'm glad it contributed to your confidence. If you have any further questions...

Being on the ball and keeping me updated and letting me know what's needed in my sienand side and following up when I don't get back

Reply from Becky Freeman, Ruoff Mortgage

December 14th, 2025 02:54 PM

It was my pleasure Wynston! I hope you are enjoying your new home!

Travis was patient and easy to work with, made time for us and always followed up on any questions or concerns. Made sure we knew what was happening and why

Reply from Travis Gregg, Ruoff Mortgage

December 12th, 2025 04:25 PM

Thank you for the great feedback! Helping clients navigate the mortgage process with clear communication and follow-up is a top priority for me. I’m grateful I could assist with your home financing and provide a smooth experience. Thank you...

I really liked my loan officer, but there was an error in the second (of 3) closing disclosure that was only discovered the day before closing . I did also feel pressured initially to apply for more pre-approval than I was really willing to...

Reply from Travis Gregg, Ruoff Mortgage

December 10th, 2025 05:28 PM

Hey Paulina, thanks for the honest feedback. I’m really sorry about that error on the second CD, that should’ve been caught earlier, and I’m glad we got it fixed before closing.On the pre-approval amount, I never meant to make you feel pressured....

Christy went above and betond to make the process smooth and easy. She was easy to contact and swift to respond to any questions or concerns. I would Highly recommend going through Christy for home lending purposes!

Reply from Christy Linn

December 20th, 2025 04:17 PM

It's great to hear that you found the process smooth and easy, Allison. I aim to be responsive and accessible, so knowing that resonated with your experience is gratifying. Thank you for considering recommending my services for home lending....

Should be mentioned about the taxes and fees that are needed for the closing when the estimate is given. Should also be a list of personal that are working on your mortgage so when communications come in they do not look like phishing scams....

Reply from Tonya Neill

December 11th, 2025 05:37 PM

John, thank you for taking the time to share your feedback. I’m always focused on improving the experience for every client, and your comments truly help me do that. I appreciate the opportunity to work with you and Linn, and I’m glad to know...

Travis had amazing communication with us and he explained everything in a way we were able to understand as first time home buyers.

Reply from Travis Gregg, Ruoff Mortgage

December 10th, 2025 03:45 PM

Heather, thank you so much! It was truly a pleasure helping you and Levi through your first home-buying experience. I’m glad the communication felt clear and easy, that’s always my goal. If you ever need anything or have questions down the...

Constant communication..... David Jackson is so great to work with! 100% recommed him to anyone!!!!

Reply from David Jackson

December 22nd, 2025 02:05 PM

I'm glad you found the communication process effective. It's important to me that my clients feel informed and supported throughout. If there's anything more I can do for you in the future, please don't hesitate to reach out. Thank you for...

Joel absolutely rocked it during the process! He is phenomenal to work with!!!

Reply from Joel Koziol, Ruoff Mortgage

December 11th, 2025 05:50 PM

Aidan! So happy for you and your new home! I hope the move in went smoothly! Please let me know if any questions come up!

481–490 of 2478

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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