Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Stacy answered all my questions immediately and in language that we were able to understand as first time home buyers . She even went as far as to advocate for us with the builder to get an escrow holdback when certain items were not completed...
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Reply from Stacy Deitrich, Ruoff Mortgage
March 17th, 2026 01:35 PM
It's wonderful to know that I could assist you effectively as first-time home buyers, Sofia. I'm glad I was able to clarify your questions and support you with the escrow holdback. Thank you for your recommendation, and if there's anything...
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for
Kim Connors, Ruoff Mortgage
Everything!
Reply from Kim Connors
March 18th, 2026 04:59 PM
Daniel, thank you for your review. If there's anything specific you'd like to share about your experience, I'm always here to listen and help.
Nella, goes a ove abd beyond. I appreciate her.
for
Ruoff Mortgage - Grand Rapids
Travis answered every call , text, or email timely and always kept me ahead of the 8 ball!
Reply from Travis Gregg
March 17th, 2026 08:23 PM
It's great to hear that I could assist you promptly, Justin. Keeping you informed and on top of everything is always my goal. If you ever need further assistance or have more questions in the future, feel free to reach out. Thank you for trusting...
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Kim was very transparent throughout the entire process. Provided regular updates with phone calls just to check in and ask if any questions have come up .
Reply from Kim McClurg, Ruoff Mortgage
March 8th, 2026 02:42 PM
I appreciate your feedback, Jared. It's great to know that my transparency and regular updates were helpful for you during the process. Ensuring open communication and being available for any questions you have is always a top priority for...
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Stacy has been exceptional in every aspect of the process. Very clear in communication with everything from beginning to end. Stacy helped us buy our first house in Mishawaka in 2022 and her performance was the same back then. We moved to WV...
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Reply from Owner
March 17th, 2026 01:35 PM
Scott, I truly appreciate your kind words and the trust you've placed in me once again for your mortgage journey. It’s fulfilling to know you found the experience clear and seamless both times around. I'm glad everything worked out for your...
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Stacy has been exceptional in every aspect of the process. Very clear in communication with everything from beginning to end. Stacy helped us buy our first house in Mishawaka in 2022 and her performance was the same back then. We moved to WV...
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Reply from Stacy Deitrich
March 17th, 2026 01:39 PM
Scott, I appreciate your thoughtful words and your trust in my work throughout your home-buying journeys. It means a lot to know that I've been a part of both your moves. I'm glad I could support you with clear communication and guidance. Thank...
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Alex Scheske, Ruoff Mortgage
Alex responded really quickly. He helped me understand the process if of buying since I did a private sale. He also finished the process far faster than I expected.
Reply from Alex Scheske
April 14th, 2026 07:40 PM
Kapow! FSBO's can go SLOW if you're not working with the right lender. it was a pleasure to help you all and can't wait for baby to get here!
for
Kim Connors, Ruoff Mortgage
Kim Connors went above and beyond to communicate with us! She was so easy to work with and very professional! I felt like I made a freind and miss talking to her every day now!
Reply from Kim Connors, Ruoff Mortgage
March 6th, 2026 05:08 PM
I'm grateful for your kind words, Chelsea. It's great to hear that the communication during our time working together was effective and enjoyable for you. Building connections with clients is something I greatly value. If you ever need assistance...
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quick and answered all questions
Reply from Ron Rogers
March 16th, 2026 04:03 PM
I'm pleased to hear that I could provide prompt service and address all your questions, Collin. If there is anything else you need, don't hesitate to let me know.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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