Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Awesome communication. Quick with answers.
Reply from Kim McClurg, Ruoff Mortgage
April 6th, 2026 08:23 PM
I appreciate your feedback, Nicholas. I'm glad that my communication met your expectations and that I could provide timely answers. If you need further assistance, please feel free to reach out.
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Alex Scheske, Ruoff Mortgage
Alex Scheske was a great loan officer, he never had me waiting for a response and was very transparent on what to expect and when to expect it.
Reply from Alex Scheske
April 14th, 2026 07:38 PM
thanks for the great review, Alex! I always feel the "waiting" is one of the easiest parts of the process to alleviate
communication great service in response in closing dates came quickly just happy all know with Ron and Karen in their service
Reply from Ron Rogers
April 7th, 2026 03:06 PM
It's encouraging to hear that you were happy with the communication and service you received, Jeannie. Knowing that everything went smoothly for you, especially with the timing of your closing dates, is important to me. If there's anything...
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Nella is the best. She is kind, intelligent, and hardworking. We were happy to work with her again with our refi after she assisted last year in our home purchase.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Steven, it's truly rewarding to hear your kind words. I'm glad I was able to assist you both with your home purchase last year and your recent refinancing. Your satisfaction is my priority, and I'm happy you felt supported throughout the process....
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Christy Linn, Ruoff Mortgage
Christy Linn was exceptional all throughout the whole process. She's also remained in touch, having checked to make sure our needs were met! We'd certainly will be recommending her and Ruoff Mortgage again!
Reply from Christy Linn, Ruoff Mortgage
March 26th, 2026 04:37 PM
Hi Michael,Thank you for taking the time and your kind words on the survey. It was great working with you as well and we had a couple of hiccups but we worked through them together and your help was appreciated. It shows that teamwork pays...
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Alex Scheske, Ruoff Mortgage
Super great communication, and was nice and quick with anything and everything. Very helpful when needed
Reply from Owner
April 3rd, 2026 10:56 AM
I'm glad to hear that you appreciated the communication and found the process quick and helpful, Alex. If you ever have more questions or need further assistance, don't hesitate to reach out. I'm here to help!
Kim made the mortgage process super easy. She accommodated our schedule and we closed in record time. We will be recommending her to everyone we know. Thank you!
Reply from Owner
March 23rd, 2026 03:47 PM
I'm grateful to hear that you found the mortgage process easy and that I could accommodate your schedule effectively, Robert. Closing in record time is always a great outcome, and I'm glad everything worked smoothly for you. Your willingness...
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Our loan officer Kim met with us immediately. The entire process was amazing due to her knowledge and experience.
Reply from Kim McClurg, Ruoff Mortgage
March 23rd, 2026 03:47 PM
I'm glad to hear that you found the process with me to be smooth and efficient, Robert. Having the opportunity to meet with you promptly and guide you through the steps with my experience is something I value. If any further questions or needs...
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Dave Leightner, Ruoff Mortgage
Dave Leightner, Ruoff Mortgage has received a review with 5 star rating from Ray W
Reply from Owner
April 2nd, 2026 10:57 AM
I appreciate the rating, Ray. If you ever have any more questions or need assistance in the future, feel free to reach out.
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Dave Leightner, Ruoff Mortgage
Thank you Dave and Jolene.
I know I was difficult to work with but you two helped me when I had silly questions or concerns.
Reply from Dave Leightner
March 31st, 2026 03:09 PM
Raymond, I'm glad that Jolene and I could assist you, even if things felt a bit challenging at times. Your questions and concerns are important, and we're here to make sure you feel supported through the process. If there's anything else you...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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