Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(2,478)

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Communication and quick responses.

Reply from Parker McAndrews

April 21st, 2026 04:33 PM

Thank you Carissa! I hope you and Josh and the kids are loving your new home!!

Kim was great to work with! Got it done in less than 3 weeks:) couldn’t recommend her more!!

Reply from Owner

April 13th, 2026 09:49 PM

I'm grateful for your kind words, Remi. It's nice to know that the process was quick and smooth for you. If you ever need anything else, feel free to reach out!

Kim Connors was great to work with gave great advice,always kept us up to date on what was going on and got it done in less than 3 weeks!! She was a pleasure to have by our side!

Reply from Kim Connors, Ruoff Mortgage

April 3rd, 2026 03:12 PM

It’s rewarding to know that you had such a positive experience, Remi. I strive to offer timely advice and keep the process transparent, so I’m glad you felt well-supported. Undertaking and completing everything in less than three weeks was...

Very professional. Gave so much information. Super friendly and helpful. It was a very pleasant experience .

Reply from Kim Connors, Ruoff Mortgage

April 3rd, 2026 03:13 PM

Your feedback is greatly appreciated, Nicole. I’m glad to hear that you found the process informative and pleasant. Professionalism and friendliness are important in my work, and it's rewarding to know it made a difference in your experience....

Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Anthony H

Reply from Owner

April 13th, 2026 07:30 PM

Anthony, thank you for giving me a 5-star rating. I appreciate your support and am glad I could be of assistance.

Being my first time in the whole process Nella just made everything really easy and simple

Reply from Nella Butchbaker, Ruoff Mortgage

April 13th, 2026 08:44 PM

Anthony, I'm pleased to hear that I could make your first experience with the process easy and simple. Thank you for sharing your positive experience with me at Ruoff Mortgage.

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Reply from Kim Connors, Ruoff Mortgage

April 2nd, 2026 07:36 PM

Thank you for the 5 star review. I appreciate the opportunity to do your refinance. I am a phone a call away if your need anything .

Christy Linn is by far the best mortgage lending officer I have ever worked with. The lending process was quick and I knew what step we were in throughout the entire time thanks to the Loan Butler updates. Christy was there, even in the evenings,...

Reply from Owner

April 12th, 2026 04:09 PM

I'm truly grateful for your thoughtful review, Kelly. It's rewarding to know that the Loan Butler updates and my availability helped you feel informed and supported throughout the process. Your recommendation is valued, and if you find yourself...

Christy is by far the best mortgage lending officer I have ever worked with. She was available to answer questions whenever they popped up, even in the evenings! She kept me updated on each step of the process and called to discuss options...

Reply from Christy Linn

April 11th, 2026 03:40 PM

I'm grateful for your generous feedback, Kelly. It's satisfying to know that you found the support and communication helpful during the process. Being available to answer your questions and keep you informed was important to me, and I'm glad...

Kim was phenomenal throughout the entire refinance process. She took the time to explain everything in terms we could understand and kept us informed of everything that was going on. She completed our refinance request in 3 weeks from start...

Reply from Owner

April 2nd, 2026 07:37 PM

I'm truly grateful for your kind words, . It was a pleasure assisting you through the refinance process and ensuring everything was clear and manageable. Your recommendation means a lot to me, and I'm delighted that the process was smooth and...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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