Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Exceptional customer service
Reply from Joel Koziol, Ruoff Mortgage
April 6th, 2026 04:21 PM
Thank you for the great review Roberto! I was so happy to help you get into your new home!
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Alex Scheske, Ruoff Mortgage
There were no surprises in extra cost
Reply from Alex Scheske
April 14th, 2026 07:39 PM
surprises are usually a bad thing in the industry! I always strive to make sure payments, costs, and potential obstacles are identified early on
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Kelly Juroff, Ruoff Mortgage
Although the entire house buying process is extremely tedious, it is to no fault of my lender. She made sure everything was as it should be and helped guide me every step of the way.
Reply from Owner
April 17th, 2026 03:53 PM
Daniel, I'm pleased to hear that I could help guide you through the house buying process. Your kind words mean a lot, and I'm grateful for the opportunity to assist you. If you need any more support, feel free to reach out.
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Kelly Juroff, Ruoff Mortgage
Although the entire house buying process is extremely tedious, it is to no fault of my lender. She made sure everything was as it should be and helped guide me every step of the way.
Reply from Kelly Juroff, Ruoff Mortgage
April 6th, 2026 03:35 PM
You were absolutely the best to work with! I know you had been through the process before so I'm extremely happy we were able to get this to the closing table for you!!!
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Christy Linn, Ruoff Mortgage
Answered all our questions promptly
Reply from Christy Linn
April 16th, 2026 03:09 PM
I'm pleased to know that I was able to answer all your questions promptly, Cindy. Your satisfaction is important to me, and I'm happy to have been of help during the process. If you have any more questions or need further assistance, feel free...
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Ruoff Mortgage - Grand Rapids
Travis was so easy to work with and was warm and friendly through the whole process even helping to come help get some items done at the house for FHA requirements .
Reply from Travis Gregg, Ruoff Mortgage
April 8th, 2026 01:41 PM
It was a pleasure to assist you both! I'm glad I could help ease the process with the FHA requirements. Please be sure to reach out if you ever need anything in the future!
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Jolene Hitt, Ruoff Mortgage
Jolene was super communicative, patient and understanding. We had been working with her for 4 years trying to find a house that fit all of our needs.
Reply from Jolene Hitt
April 14th, 2026 06:24 PM
Kyle, I'm grateful for your kind words and for trusting me throughout your 4-year journey to find the perfect home. I'm so happy to have been able to assist you in meeting your needs. If you ever need anything in the future, please feel free...
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Kelly Juroff, Ruoff Mortgage
Kelly was really great and was always super communicative. She made the whole process super easy, thank you Kelly!
Reply from Owner
April 14th, 2026 04:32 PM
I'm happy to hear that you found the process easy and appreciated my communication, Brianna. Thank you for your kind words and for trusting me with your mortgage journey!
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Kelly Juroff, Ruoff Mortgage
Kelly was great and made my first time experience buying a house super easy :)
Reply from Kelly Juroff, Ruoff Mortgage
April 3rd, 2026 09:48 PM
Thank you so much Brianna! It was a pleasure working with you!!
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Ruoff Mortgage - Jackson
I had a great experience with Ruoff Mortgage. My lender officer was Parker. He was great so happy and eager to help at any time of the day. Super quick with providing any answers I needed and to give me additional information that was so helpful....
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Reply from Owner
April 21st, 2026 05:17 PM
Thank you for the wonderful review! We’re so glad to hear the process felt smooth and that you received timely, helpful guidance along the way. Parker takes great pride in being available and providing clear options, and we appreciate you recognizing...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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