

Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
I spoke with Shanna about a mortgage refi a few months back. Because of my financial situation, it wasn't a match. However she went out of her way to refer me to a lender that could. Shanna made the process MUCH easier!
Reply from Owner
February 2nd, 2022 03:49 PM
Hi, Brian. Thanks for the stars rating!
Shanna Johnson was by far the EASIEST person to work with. She made the buying process of our new home so smooth. She is very knowledgeable & confident in the work she does. My husband and I have/would recommend her to ANYONE!
Reply from Owner
February 2nd, 2022 03:55 PM
Hi, Anika. Thank you for taking out time and sharing your experience with us.
After a tree landed on the house we were renting we decided to buy. Shanna was amazing with the process and the purchase of our new house. 2 months later we moved in. Thank you Shanna for all help and answering all our questions. You rock!!
Reply from Owner
February 2nd, 2022 03:48 PM
Hi, Becky. So happy that you are in your new house now. Thank you for taking the time to submit a review, we really appreciate it!
I’ve worked with Shanna on 2 purchases and 2 refinances. She is very quick with responses and open throughout the entire process. We will continue to go through Shanna for any future fundings. All of the other people we’ve worked with at Ruoff...
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Reply from Owner
February 2nd, 2022 03:42 PM
Hi, Amanda. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!
I have been using Shanna and Christy from Ruoff Mortgage for the past several years, as my preferred lenders. I even used them for my personal mortgage. They have always been top notch with great communication and vast knowledge. I have heard...
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Reply from Owner
February 2nd, 2022 03:43 PM
Hi, Dustin. Thank you for taking the time to submit a review and share your experiences with Shanna and Christy, we really appreciate it!
Shanna was quick to respond and professional! Everything went exactly the way it should have even with all of the unexpected complications that popped up. couldn't recommend Shanna, and Ruoff in general enough!!!
Reply from Owner
February 2nd, 2022 03:56 PM
Hi, Justin. Thank you for taking the time to submit a review, we really appreciate it!
I've used Ruoff Mortgage and absolutely recommend working with Shanna Johnson! She answered any questions or concerns we had. Very professional and is very knowledgeable for your mortgage needs. Highly recommend for your next mortgage lender....
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Reply from Owner
February 2nd, 2022 03:59 PM
Hi, Lindsay. Thank you for taking the time to share your experience and to recommend Shanna and Ruoff Mortgage, we really appreciate it!
I can’t say enough great things about Shanna and her team. From the application to closing everything was seamless. She was not only kind but professional. She answered my many questions without hesitation. I would use her again in the future...
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Reply from Owner
February 2nd, 2022 04:00 PM
Thank you so much for your kind words, Erica. We really appreciate you taking the time out to share your experience with us.
Best regards,
Ruoff Mortgage
Ruoff Mortgage - Three Rivers has received a review with 5 star rating from Zaylynn C
Reply from Owner
January 28th, 2022 03:25 PM
Hi, Zaylynn. Thank you for taking the time to rate us!
Kim was very knowledgeable and communicative throughout the entire process. I would definitely recommend her to anyone looking for mortgage services.
Reply from Owner
February 2nd, 2022 04:03 PM
Hi, Eric. Thanks for taking the time to share your positive experience. We truly appreciate it!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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