Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.92

(2,478)

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Shanna Johnson has been a great help with me over the years. From refinancing to recently purchasing an additional property. She worked off hours for me to accommodate my work schedule. Greatly appreciated and thanks again!!

Reply from Owner

February 2nd, 2022 03:31 PM

Hi, Chris. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!

I have worked with Shanna, Lewis and Christy. Everyone is very nice and really easy to work with! The only people/place I would recommend getting a mortgage from! I can’t say enough POSITIVE things about these individuals!!

Reply from Owner

February 2nd, 2022 03:02 PM

Hi, Teah. We appreciate the rating and are glad we could provide you with a positive experience!

I could not find a better company to work with in the whole house hunting process. Everyone here has been so very helpful but I can’t thank Shanna enough for helping me! I absolutely appreciate her consistency with being in contact with me...

Reply from Owner

February 2nd, 2022 03:04 PM

Hi, Madison. Thank you for taking out time and sharing your experience with us.

The team here has always been wonderful. My sister speaks highly of Christy and I’ve had pleasure of working with Shanna. Always on top of it and always helpful would definitely recommend. Thanks again!

Reply from Owner

February 2nd, 2022 03:04 PM

Hi, Braden. Thank you for taking the time to submit a review, we really appreciate it!

Shanna and Pam were amazing and so helpful. i was

Reply from Owner

February 2nd, 2022 03:38 PM

Hi, AJ. Thanks for the 5-star rating!

Can’t imagine trusting anyone else. Shanna has been the biggest blessing with all of my mortgage/refinancing needs. If you are looking for someone who is willing to go above and beyond to get things done, she’s your girl.

Reply from Owner

February 2nd, 2022 03:39 PM

Hi, Brittni. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!

I cannot say enough positive things about my experience with Ruoff and Shanna. We worked with Shanna on the purchase of our home and a refinance and both times she exceeded any expectations. Shanna was highly responsive to calls/emails and...

Reply from Owner

February 2nd, 2022 03:50 PM

Hi, Calley. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experiences with us!

My wife and I worked with Shanna on a few different occasions, when buying our home and for a refi. She was beyond phenomenal to work with. She was responsive and thorough with any questions we had. I recommend Shanna to my family and friends...

Reply from Owner

February 2nd, 2022 03:52 PM

Hi, Keith. Thanks for taking the time to share your positive experiences. We truly appreciate it!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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