Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
excellent service
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Susan, thank you so much for your kind words! It was a pleasure working with you and helping you through the mortgage process. I'm thrilled to hear that you were happy with the service. If you ever need anything else or have any questions in...
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Nella is the best. She went up and beyond what was expected. Her customer service skills are the best. She walked us thru everything, even coming to our home to help with some computer work. We will highly recommend Nella to anyone looking...
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Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much for your kind words! It truly means a lot to hear that you had such a great experience. Helping you through the process and making things as smooth as possible was my pleasure!If you ever need anything in the future or know...
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Ron Rogers, Ruoff Mortgage has received a review with 5 star rating from Stephanie H
Always keeping me informed on what was going on . Always listening to my questions and my concerns . Couldn't of asked for anything better to help us through our home buying You guys were veey helpful and understanding thank you so much
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Reply from Ron Rogers
March 28th, 2025 03:10 PM
I'm thrilled to hear that you felt well-informed and supported throughout your home buying journey. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage.
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Christy Linn, Ruoff Mortgage
Amazing experience, competent with excellent customer service!
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Christy Linn, Ruoff Mortgage
Towards the end of the application process Christy and her team worked extra hard to finish in a very short window (1 day) to be able to close on time. We ended up closing with several hours to spare. Excellent work! Thank you!
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Reply from Christy Linn
March 27th, 2025 05:32 PM
I'm thrilled to hear that we were able to meet your timeline effectively. Ensuring a timely and smooth closing is a top priority, and I'm glad we could deliver. Thank you for your kind words and for choosing Ruoff Mortgage!
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Ruoff Mortgage - Grand Rapids
Travis made our home buying process super hands off and easy. He kept us updated and informed, and was really able to make the process digestable for us as first time home buyers. We felt we could trust Travis and Ruoff throughout the entire...
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Reply from Travis Gregg Ruoff Mortgage
March 18th, 2025 05:23 PM
Thank you so much, Paloma, for your kind words and for trusting me to guide you through your first home buying experience. It was a pleasure working with you and making sure the process was as smooth and stress free as possible. Your recommendation...
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Everything was organized so well . The loan butler was awesome !
Reply from Edward Tilk
March 22nd, 2025 05:50 PM
Nathan, I'm thrilled to hear that your experience was so positive! It's fantastic to know that everything was organized to your satisfaction and that our loan butler made a great impression. It's our goal to make the process as smooth and seamless...
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Dave Leightner, Ruoff Mortgage
Spoke to me like a friend/colleague rather than a customer. Explained terms and rules I didn't know about in an easy-to-understand way.
Nella was absolutely amazing. She helped in any way possible and was extremely kind and patient during the entire process. Cannot say enough good things!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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