Southwest Funding Corporate — 4.85★ Mortgage Loan Officer in Dallas, TX

Amy really cares that she gets the job done. She will go the extra effort to make sure you have a great experience with her

Reply from Amy Moreno

June 10th, 2026 01:34 PM

Timothy, I appreciate your kind words. I'm glad to hear that my efforts made a positive impact on your experience. Thank you for sharing your thoughts!

Our loan officer, Alvaro, was wonderful, he really made the whole process feel smooth. He explained everything, was friendly and above all patient. He took the time to listen and answer all our questions. His team/procesor was also great and...

Reply from Southwest Funding

June 10th, 2026 05:20 PM

Vanessa, I'm pleased to hear that Alvaro and his team made your experience smooth and efficient. It's great to know he was friendly, patient, and attentive to your questions. Thank you for recommending Alvaro and sharing your positive experience...

Every aspect of the experience was great from the clear communication to the kindness that everyone showed to us.

Reply from Southwest Funding

June 9th, 2026 03:58 PM

Viveka, I'm happy to know that you found every aspect of your experience with Southwest Funding to be great. Your mention of clear communication and kindness is truly appreciated. Thank you for sharing your positive feedback!

Very helpful I was very nervous but John made the process easy and every understanding of my situation very good experience before during and after.

Reply from John Rickert

June 9th, 2026 02:12 PM

I'm grateful for your feedback, Thomas. It's good to hear that I could ease your nerves and make the process more understandable for you. I'm always here to help if you need anything else.

Working with Michael has been the best buying experience. He anticipates what we will need and communicates clearly. He works diligently to overcome obstacles and keeps clients informed in real-time. Michael is both very professional and friendly....

Reply from Michael Peters

June 8th, 2026 01:50 PM

Thank you for your wonderful feedback, Miranda. I'm happy to know that my communication and dedication have made your buying experience positive. It's always a pleasure working with you, and I truly appreciate your recommendation. If there's...

There was no communication when problems arose. The transaction took a week longer than it should have and there were still questions being asked the night before closing that should have been addressed early in the process. I had to initiate...

Reply from Jael Zelada

June 8th, 2026 01:12 PM

We are sorry that you did not have a 5-Star experience. I would love to know your perspective and help us improve.

Communication

Reply from John Rickert

June 8th, 2026 01:09 PM

I'm pleased to know that communication was a positive aspect of your experience, Rebecca. If there's anything else I can assist you with or if you have more feedback, please feel free to reach out.

Brandi is awesome. She never got mad start my constant questions and she was very understanding that it was my first time dealing with all of this.

Reply from Brandi Angus

June 8th, 2026 01:37 PM

I'm grateful for your kind words, Randy. I'm happy to hear that I could support you through the process and answer your questions. It's important to me that you felt comfortable during your first experience. If there's anything else you need,...

Alvaro are a very attentive person and have truly made us feel like family throughout this experience. I especially appreciate how you explain each step of the process so we always know where we are, and we are grateful that you are always...

Alvaro are a very attentive person and have truly made us feel like family throughout this experience. I especially appreciate how you explain each step of the process so we always know where we are, and we are grateful that you are always...

Reply from Southwest Funding

June 8th, 2026 07:06 PM

Karina, I'm pleased to hear that Alvaro has made you feel like family and kept you well-informed throughout the process. Your kind words about his attentiveness and clear communication truly mean a lot to me. Thank you for sharing your wonderful...

Southwest Funding Corporate, Dallas, TX