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Amy Moreno - Branch Manager | NMLS # 204554 in Sierra Vista, AZ

Amy Moreno

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Branch Manager | NMLS # 204554

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Overall Ratings
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5 Star
82%
4 Star
5%
3 Star
8%
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3%
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3%
Reviews from Web
  • Encompass
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    Benjiman C H
    Sierra Vista, AZ
    Posted on October 1st, 2026 03:39 PM
    1. we were supposed to close on Thursday but it got delayed multiple times. We ended up getting into the place on Wednesday the next week. This caused us to pay out of pocket because we had scheduled around that date and the military wouldnt...
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    Reply from Amy Moreno
    October 5th, 2026 07:50 PM
    I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
  • Encompass
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    Angela D S
    SIERRA VISTA, AZ
    Posted on September 12th, 2026 07:27 PM
    3rd transaction I've had with Amy. She's akways always upbeat, friendly and communicative . Explains what is going on and keeps me in the loop.
    Reply from Amy Moreno
    September 14th, 2026 07:27 PM
    Angela, I appreciate your continued trust and support through these transactions. It's great to know that my communication style has been helpful for you. Thank you for sharing your positive experience!
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    Patricia A S
    HEREFORD, AZ
    Posted on September 1st, 2026 02:50 PM
    Communications we're slow. Dates agreed on we're not met. We even had to make another payment in the grace period to avoid being late. Return calls & updates & responses to our calls & questions were slow or non existent. At the beginning she...
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    Reply from Amy Moreno
    September 3rd, 2026 02:51 PM
    I'm sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.
  • Encompass
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    Steven M H
    Hereford, AZ
    Posted on August 25th, 2026 01:07 PM
    It was easy on my end and everything moved quickly.
    Reply from Amy Moreno
    August 27th, 2026 01:07 PM
    Steven, I'm glad to hear that the process went smoothly and quickly for you. Thank you for sharing your experience.
  • Encompass
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    William T
    SAN TAN VALLEY, AZ
    Posted on August 14th, 2026 01:44 PM
    Amy Moreno along with her entire staff was the best. She was very professional understanding and helpful throughout this whole process. It made this experience so much easier. Without her expertise along with her kindness, carIng attitude ,...
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    Reply from Amy Moreno
    August 17th, 2026 02:11 PM
    William, thank you so much for your thoughtful words. I'm happy to hear that my team and I were able to support you and your husband in achieving your dream. Your appreciation means a lot to us, and we're grateful for the opportunity to have...
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  • Encompass
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    Ana L C
    SIERRA VISTA, AZ
    Posted on July 16th, 2026 12:28 PM
    Amy was one of the best i mean Greatest human being in the face of this Earth has helped us my family and I get into a property that we have been trying for the last five years and no one helped us like Amy did she's an amazing human being...
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    Reply from Amy Moreno
    July 20th, 2026 05:29 PM
    Ana, I'm grateful for your heartfelt words. I'm pleased that I could assist your family in achieving your dream of getting into a property. Your kind message means a lot to me, and I'm thankful for the opportunity to be part of your journey....
    read more
  • Encompass
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    Carla G O
    Sierra Vista, AZ
    Posted on June 25th, 2026 02:04 PM
    Communication with Amy was great. Immediate responses to any question I had. She made this process painless. Very much appreciate her.
    Reply from Amy Moreno
    June 29th, 2026 06:21 PM
    Carla, I'm grateful for your kind words. It's good to know that my communication and support made the process easier for you. Thank you for sharing your experience!
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    Bruce M
    SIERRA VISTA, AZ
    Posted on June 9th, 2026 02:13 PM
    Amy worked extremely hard to keep the transaction on track and ensure it closed on time. Despite delays related to inspections and the appraisal process, she proactively managed every challenge that arose.When the original appraiser failed...
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    Reply from Amy Moreno
    June 11th, 2026 02:14 PM
    Thank you for your response. If there is anything we can do to improve our offering, please let us know.
  • Encompass
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    Nettie L T
    SIERRA VISTA, AZ
    Posted on June 9th, 2026 01:42 PM
    Amy personality
    Reply from Amy Moreno
    June 11th, 2026 01:43 PM
    Nettie, thank you for highlighting my personality. I'm pleased that it contributed positively to your experience.
  • Encompass
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    Timothy K C
    Sierra Vista, AZ
    Posted on June 8th, 2026 11:28 AM
    Amy really cares that she gets the job done. She will go the extra effort to make sure you have a great experience with her
    Reply from Amy Moreno
    June 10th, 2026 01:34 PM
    Timothy, I appreciate your kind words. I'm glad to hear that my efforts made a positive impact on your experience. Thank you for sharing your thoughts!
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    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 204554