
Amy Moreno
Branch Manager | NMLS # 204554

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1. we were supposed to close on Thursday but it got delayed multiple times. We ended up getting into the place on Wednesday the next week. This caused us to pay out of pocket because we had scheduled around that date and the military wouldnt...
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Reply from Amy Moreno
October 5th, 2026 07:50 PM
I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
3rd transaction I've had with Amy. She's akways always upbeat, friendly and communicative . Explains what is going on and keeps me in the loop.
Reply from Amy Moreno
September 14th, 2026 07:27 PM
Angela, I appreciate your continued trust and support through these transactions. It's great to know that my communication style has been helpful for you. Thank you for sharing your positive experience!
Communications we're slow. Dates agreed on we're not met. We even had to make another payment in the grace period to avoid being late. Return calls & updates & responses to our calls & questions were slow or non existent. At the beginning she...
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Reply from Amy Moreno
September 3rd, 2026 02:51 PM
I'm sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.
It was easy on my end and everything moved quickly.
Reply from Amy Moreno
August 27th, 2026 01:07 PM
Steven, I'm glad to hear that the process went smoothly and quickly for you. Thank you for sharing your experience.
Amy Moreno along with her entire staff was the best. She was very professional understanding and helpful throughout this whole process. It made this experience so much easier. Without her expertise along with her kindness, carIng attitude ,...
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Reply from Amy Moreno
August 17th, 2026 02:11 PM
William, thank you so much for your thoughtful words. I'm happy to hear that my team and I were able to support you and your husband in achieving your dream. Your appreciation means a lot to us, and we're grateful for the opportunity to have...
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Amy was one of the best i mean Greatest human being in the face of this Earth has helped us my family and I get into a property that we have been trying for the last five years and no one helped us like Amy did she's an amazing human being...
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Reply from Amy Moreno
July 20th, 2026 05:29 PM
Ana, I'm grateful for your heartfelt words. I'm pleased that I could assist your family in achieving your dream of getting into a property. Your kind message means a lot to me, and I'm thankful for the opportunity to be part of your journey....
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Communication with Amy was great. Immediate responses to any question I had. She made this process painless. Very much appreciate her.
Reply from Amy Moreno
June 29th, 2026 06:21 PM
Carla, I'm grateful for your kind words. It's good to know that my communication and support made the process easier for you. Thank you for sharing your experience!
Amy worked extremely hard to keep the transaction on track and ensure it closed on time. Despite delays related to inspections and the appraisal process, she proactively managed every challenge that arose.When the original appraiser failed...
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Reply from Amy Moreno
June 11th, 2026 02:14 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Amy personality
Reply from Amy Moreno
June 11th, 2026 01:43 PM
Nettie, thank you for highlighting my personality. I'm pleased that it contributed positively to your experience.
Amy really cares that she gets the job done. She will go the extra effort to make sure you have a great experience with her
Reply from Amy Moreno
June 10th, 2026 01:34 PM
Timothy, I appreciate your kind words. I'm glad to hear that my efforts made a positive impact on your experience. Thank you for sharing your thoughts!
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 204554