Southwest Funding Corporate — 4.85★ Mortgage Loan Officer in Dallas, TX

Not sure who Stacy West is but my experience was great, great communication and know how.

Reply from Stacy West

May 25th, 2025 01:38 PM

Thank you for your response. If there is anything we can do to improve our offering, please let us know.

Working with Jael has been an absolute pleasure. She has been incredibly responsive, knowledgeable, and supportive throughout the lending process. Her clear communication and dedication to keeping things on track have made a huge difference—not...

Reply from Owner

May 23rd, 2025 02:48 PM

Thank you so much for your trust. It was my pleasure to work with you . I look forward to continuing to help you Mr borrowers on achieving their home goals. Thank you

Working with Jael has been an absolute pleasure. She has been incredibly responsive, knowledgeable, and supportive throughout the lending process. Her clear communication and dedication to keeping things on track have made a huge difference—not...

Reply from Jael Zelada

May 25th, 2025 01:22 AM

I'm thrilled to hear about your positive experience, Jennifer. It was a pleasure assisting you and your clients. Your kind words about my responsiveness and dedication mean a lot to me. Thank you for your recommendation, and I'm grateful to...

Follow up with appraiser and updates on progress. We had to get two extensions because the client changed programs (was not notified until I called) and sppraisal was late, and we needed a HUD verification that was not requested until the day...

Reply from Trace Kimble

May 24th, 2025 03:20 PM

We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.

It was a pleasure working with him. He was responsive and communicated exceptionally well with my wife and me throughout the process. He presented us with multiple options and offered thoughtful, helpful feedback every step of the way.

Reply from Michael Peters

May 24th, 2025 02:37 PM

I'm delighted to hear that your experience was positive and that I could assist you effectively. It was a pleasure working with you and your wife, and I’m glad I could provide the support and options you needed. Thank you for your kind words....

Excellent service and support!! Would recommend the process to anyone as long as they went with Tim and his crew!!

Reply from Tim Watson

May 24th, 2025 10:33 AM

I'm thrilled to hear that you had an excellent experience with our service. It was a pleasure working with you, and I truly appreciate your recommendation. Thank you for choosing Southwest Funding!

Theresa was there whenever we needed her. Day or night she would answer and if she didn't she would respond within a timely manner. She was very professional and knowledgeable about what was going on answering all of our questions without complaint...

Reply from Southwest Funding

August 8th, 2025 10:23 PM

We are thrilled to hear about your positive experience with Theresa. Her dedication and professionalism in assisting you throughout the process are truly commendable. Thank you for recognizing her efforts and for your kind words. We appreciate...

First time home buyer, the team made it such a smooth ride through the whole process helped get me and my family our dream home. Always kind and patient will definitely recommend to everyone!

Reply from Johnny Esquivel

May 22nd, 2025 02:35 PM

I'm thrilled to hear that your home-buying experience was smooth and that we could help you and your family secure your dream home. It was a pleasure assisting you, and I truly appreciate your recommendation.

Her great communication and support throughout the process.

Reply from Brandi Angus

May 19th, 2025 04:44 PM

Thank you Coleton for allowing me to play a small role in you becoming a homeowner!

The whole process was so easy!

Reply from Southwest Funding

August 8th, 2025 10:23 PM

I'm thrilled to hear that the process was easy for you. It was a pleasure assisting you at Southwest Funding. Thank you for your positive feedback!

Southwest Funding Corporate, Dallas, TX