Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,175)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(7,175)

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5 Star

97%

4 Star

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1 Star

As a first homebuyer, Pam made everything easy to understand. Even sent me emails anytime the loan process changed, always kept me informed, and always answered my phone calls or emails very quickly. Couldn’t recommend her enough!

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:12 PM

I'm so glad to hear about your positive experience, Preston! Making the home buying process as straightforward and understandable as possible is always a top priority for me at Ruoff Mortgage. It was a pleasure keeping you informed and answering...

Sandy made this whole process so easy to understand. I was extremely stressed and anxious at the beginning (and a little in the middle when I was trying to gather my documents) but she was very quick to get back to me with answers and guidance....

Reply from Owner

June 5th, 2023 09:31 PM

Dear Jason,Thank you for taking the time to leave us such a great review for Ruoff Mortgage! We're thrilled to hear that Sandy was able to provide you with exceptional service throughout the entire process. We understand that obtaining a mortgage...

Reply from Sandy Berkebile | NMLS# 649232 | Ru...

October 10th, 2023 03:44 PM

Jason, you're so welcome. I am here anytime you have questions or concerns. Hope all is well.

Sandy was absolutely wonderful to work with. I would buy a home again just to work with my realtor and loan officer. She was always available to answer questions and give information. She was informative and great at her job without being pushy....

Reply from Owner

June 7th, 2023 07:11 AM

Dear Janessa,Thank you for taking the time to write such a wonderful review of Ruoff Mortgage and our loan officer, Sandy! We are thrilled to hear that she was able to provide you with excellent service and support throughout the home buying...

Reply from Sandy Berkebile | NMLS# 649232 | Ru...

October 10th, 2023 03:45 PM

Janessa, I was so happy to be able to help you purchase a new home here in Bloomington. Maybe we can meet each other on a refinance. Thank you for allowing me to finance your new home.

I thought the knowledge and experience of Ryan and the team really shone through.

Pam was absolutely wonderful. She went above and beyond to make sure I understood everything. Not only was I a first time homeowner with lots of questions. I was also experiencing an eye injury. Pam would get on the phone with me and read and...

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:12 PM

Hi Becky, I'm truly humbled by your review. It was my pleasure to assist you throughout the process. I understand that buying a home for the first time can be a daunting task, especially when dealing with an eye injury. I'm glad I could make...

Eli Harmon with Ruoff Mortgage and Rick Sprague with Sprague Company were outstanding in this first time home buying process. They are very knowledgeable in this industry. The process for me was very smooth with these guys handling every aspect...

Reply from Owner

June 5th, 2023 04:43 PM

Dear Toby,Thank you so much for taking the time to write this wonderful review of your experience with Ruoff Mortgage and our partner, Sprague Company. We are thrilled to hear that Eli and Rick provided exceptional service and made your first-time...

The process for me started out as a VA loan, Ruoff did a lot of work to have the VA shut it down in the end. They were very helpful transitioning into a conventional loan while the VA straightened their issue out. I am still eligible for a...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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