

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Tom is incredibly knowledgeable and efficient. He kept us updated about each step and suggested ways to improve our buying experience. This is our second transaction with Tom and I wouldn't consider using anyone else except him and RUOFF!
Reply from Tom Hriso | NMLS# 261775 | Ruoff Mo...
October 17th, 2023 06:51 PM
I'm thrilled to hear that you had a positive experience with me during your recent transactions, Nikki! Your satisfaction is of utmost importance to me and I'm glad I could guide you through the process effectively. It's always a pleasure to...
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Everything went great.
Reply from Doug Bedwell, Ruoff Mortgage
May 28th, 2024 05:25 PM
I'm really glad to hear that everything went great, Ashley. It was a pleasure working with you and I'm delighted that you're satisfied with our process at Ruoff Mortgage. Your positive feedback means a lot to me and the entire team. If you...
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Vince did great job. Very happy with process.
Reply from Vince Weddle | NMLS# 320630 | Ruoff...
October 16th, 2023 07:15 PM
Thank you for the props Andy, I know you understand how important these surveys are for all of us. I really appreciate you
Kyla has always been wonderful to work with, a real class act. I wouldn’t go anywhere else.
Reply from Kyla Henry | NMLS# 809195 | Ruoff M...
March 18th, 2024 02:11 PM
Thank you, Michael, for sharing your 4.87-star review! I'm thrilled to hear that you had a positive experience working with me. Your trust and loyalty are greatly appreciated, and I look forward to providing you with top-notch service in the...
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Everything was explained very happy working with you all thank you!!
Reply from Owner
October 18th, 2023 01:36 PM
Thank you, Susan, for your positive feedback! We're delighted to hear that our team was able to provide clear explanations and a great experience for you. We appreciate your business and look forward to assisting you in the future.
Very knowledgeable very sweet natured lady glad to do business with you all again
Reply from Cheryl Wooster | NMLS# 205826 | Ruo...
October 23rd, 2023 02:57 AM
Thank you so much for your kind words, Susan. I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage. Your satisfaction is my top priority and I'm glad that my knowledge and service met your expectations. Looking...
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Everything was great and went well, wouldn’t change a thing! (Except interest rates 😅)
The process was very streamlined. I was in contact with my loan officer the whole time. This was the quickest VA loan process I’ve ever gone through.
Definitely recommend Ruoff over other local lenders in TH. Jeff M was a great loan officer, very responsive and took care of everything that came up. Fast closing as well.
Reply from Owner
October 18th, 2023 01:47 PM
Thank you for your kind words, Matt! We're thrilled to hear that you had a positive experience that Jeff provided excellent service as your loan officer. We appreciate your recommendation and are glad we could provide a fast closing for you....
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There was just a little confusion on the closing docs. We did not escrow taxes or insurance, and there was an escrow waiver form in the initial CD package, but it also said that there would be taxes escrowed. Jeff got it taken care of before...
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Reply from Dan Dayhuff, Ruoff Mortgage
May 29th, 2024 03:35 PM
Hi Matthew, thank you for taking the time to provide feedback. I apologize for the confusion regarding the closing documents. I appreciate your understanding and I'm glad we could resolve the issue before closing. Moving forward, I'll make...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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