

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mark was EXTREMELY helpful during our home buying process. He made it easy for us, especially it being our first home. He was quick to respond and always willing to talk. We can’t thank him enough for his help and guidance during the process!...
read more
Reply from Mark Willen, Ruoff Mortgage
June 24th, 2024 03:22 AM
Hi McKinzi! I've just realized that I failed to thank you for your feedback via the Ruoff survey. I'm thrilled to hear that you had such a positive experience during your home buying process. As your first home, I understand how important it...
read more
Was very helpful, always answered any questions we had and made the process very smooth for us
Reply from Kendall Withered
September 28th, 2025 01:10 PM
Thank you both so much. It was truly a pleasure helping you all through the process. Always feel free to reach out if you have any more questions in the future. Thank you for choosing myself and Ruoff to help you purchase your first home!!...
read more
Karan did a phenomenal job guiding us through the lending process. We would 100% recommend her to others
Reply from Karan Rastall
April 15th, 2024 03:23 PM
Derrick, thank you so much! Your generous recommendation is greatly appreciated. Jenn & I look forward to working with you again in the future. Thank you for choosing Ruoff Mortgage and for the 5-star rating!
Jason was able to find good solutions for the unique circumstances my wife and I were experiencing.
Reply from Jason Kain
November 10th, 2025 07:13 PM
I strive to find those pockets of solutions when things are so cut and dry. Thank you so much for your trust!
Every thing went as it should
Reply from J.D. Powell | NMLS# 1658599 | Ruoff...
April 10th, 2024 02:01 PM
I'm delighted to hear that everything went as expected, Nancy. Here at Ruoff Mortgage, we strive to make the mortgage process as smooth as possible for our clients. Your positive review and 5-star rating mean a great deal to me. Should you...
read more
That Mr Powell was a real professional on the job he did for us and I want thank him.
Reply from J.D. Powell
April 10th, 2024 02:01 PM
Thank you so much Mark! I appreciate you working with me on it!
Scott went above and beyond to make sure that we knew exactly what we needed to do at every step of the way. There was never any doubt on our end about where we were in the process and it really made purchasing our home way easier and less...
read more
Reply from Scott Phegley
May 4th, 2024 01:01 PM
I'm thrilled to hear about your positive experience, Harley. It was my pleasure to guide you throughout the process and aim to make it as smooth as possible. Thank you for your trust in me and Ruoff Mortgage. Your feedback and high rating are...
read more
Scott worked diligently to ensure we had everything we needed for our loan!
Reply from Scott Phegley
May 4th, 2024 01:01 PM
I'm truly grateful for your high rating and your kind words, Christian. I strive to make sure every client has everything they need for their loan, and I'm delighted to hear that you felt supported throughout your loan process with Ruoff Mortgage....
read more
Any questions I had were answered in a timely manner. I was always kept up to date about the progress of the loan. It made the process really smooth for being a first time homeowner.
Reply from Doug Bedwell, Ruoff Mortgage
May 28th, 2024 05:17 PM
Thank you for the great survey Matt, I do try really hard to make the process as easy as possible for all of my clients, especially first time homebuyers.
Scott was very knowledgeable and responded to questions in a timely manner.
Reply from Scott Phegley | NMLS# 610874 | Ruof...
April 8th, 2024 04:02 PM
I appreciate your feedback, Kaylee. I'm glad to hear that my quick responses and knowledge were beneficial to you. Always striving to provide the best service, your 4.43-star rating is truly appreciated. Looking forward to assist you again...
read more
4301–4310 of 7192
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us