

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Scott and his team were amazing! What was important to me was the desire for him to understand what i needed and did everything regardless of the time to see me and family in a home by Christmas!
Reply from Scott Kieffner, Ruoff Mortgage
December 17th, 2024 06:54 PM
Thank you so much for the incredible review, Zachariah! I'm thrilled to hear that you had such a positive experience with me and my team here at Ruoff Mortgage. It was important for us to understand your needs and help you and your family find...
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Start to finish Scott and Justina were helpful, kind, and patient.
Reply from Scott Kieffner
December 17th, 2024 06:57 PM
I'm thrilled to hear that you found our service beneficial from beginning to end, Dail. Both Justina and I always aim to be as helpful, kind, and patient as possible, so it's gratifying to know that our efforts were appreciated. We at Ruoff...
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It was all excellent! Thank you Scott!
Reply from Scott Kieffner, Ruoff Mortgage
December 17th, 2024 06:57 PM
I'm thrilled to hear that you had an excellent experience, Noel! Your feedback means a lot to me. I'm glad to have been able to assist you with your mortgage needs at Ruoff Mortgage. Looking forward to serving you again in the future. - Scott...
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Everything
Reply from J.D. Powell
December 20th, 2024 07:52 PM
Thank you for the review Nancy! It was a pleasure working with you!
Brittany is very friendly and is an excellent loan officer. She quickly responds to questions, even after hours. I highly recommend her and her team at Ruoff!
Reply from Owner
December 19th, 2024 05:50 PM
Hi Charlie, I'm thrilled to hear your positive feedback and that you found our service to be excellent. It was my pleasure to assist you with your mortgage needs. Thank you for choosing us and for taking the time to write this wonderful review!...
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BRRNBMRBBBB
Reply from Brittany Eckerle, Ruoff Mortgage
December 19th, 2024 05:51 PM
I'm thrilled to hear that you were satisfied with the service you received at Ruoff Mortgage, Charlie. Your feedback is greatly appreciated, and it was an absolute pleasure working with you. Thank you for the stellar rating!
Brittany went above and beyond expectations. She was always available to answer any questions we, no matter the time or day. Highly recommend Brittany.
Reply from Owner
December 19th, 2024 05:54 PM
Thank you so much for your kind words, Will. I'm thrilled to hear you had such a positive experience. Your satisfaction is my top priority, so I'm grateful for your feedback. Please don't hesitate to reach out if you have any future questions....
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Brittany went above and beyond expectations. She was always available to answer any questions we, no matter the time or day. Highly recommend Brittany.
Reply from Brittany Eckerle, Ruoff Mortgage
December 19th, 2024 05:55 PM
So glad to hear that you had a positive experience, Sherri! I strive to make sure that all my clients' questions and concerns are addressed promptly. I'm thankful for your recommendation and your 5-star rating. It was a pleasure working with...
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Brittany was amazing to work with! Always kept me up to date on what was going on. She was able to move up our closing date almost a month! I'm so glad we went with Brittany!
Reply from Brittany Eckerle, Ruoff Mortgage
December 11th, 2024 03:17 PM
Thank you so much for your kind words, Kendall! It was a pleasure helping you with your mortgage and I'm thrilled that I was able to move up your closing date. Your satisfaction is my top priority and I'm glad to hear you had a good experience....
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I won’t say who “helped” us try to buy a home, but he never responded, didn’t take us seriously. Now we bought our home using another company. Don’t recommend!!!
Reply from Owner
December 9th, 2024 04:34 PM
Thank you for your candid feedback about your recent experience with us. We sincerely apologize for not meeting your expectations. We understand that the mortgage process can be complex and time-consuming due to various rules and constraints...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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