Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Karan is amazing
Reply from Karan Rastall
January 12th, 2026 07:25 PM
And one day we'll actually meet in person - HA! Thank you for trusting me with all of your mortgages over the years! I'm always available if you guys need anything. Also, GO HOOSIERS!!!!!!!!!!
Great communicatio!! worked with me very well
Reply from Brittany Eckerle, Ruoff Mortgage
December 22nd, 2025 05:00 PM
I appreciate your kind words about our communication and collaboration, Keirsteen. It was a pleasure working with you, and I'm glad we were able to communicate effectively throughout the process! Thank you for your feedback!
Jamie was clear and concise with communication and kept things moving throughout the whole process.
Reply from Jamie Stephenson, Ruoff Mortgage
December 22nd, 2025 04:40 PM
I appreciate your feedback, Philip. I'm pleased to hear that the communication was clear and concise and that the process moved smoothly for you. Ensuring a streamlined experience is important to me, and I'm glad it met your needs. If you have...
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Prompt, courteous, and accurate
Very rude and pressured. Not good at giving details through each step.
for
Eli Harmon, Ruoff Mortgage
Eli was very knowledgeable and kept me updated on what was going on with my loan. He's a very good person and a credit to your company!
Reply from Eli Harmon
December 31st, 2025 02:24 PM
I appreciate your kind words, Thomas. It’s important to me to keep clients informed and ensure they feel comfortable throughout the process. I'm glad my approach resonated with you. If there's anything else you need, please don't hesitate to...
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Sally communicated clearly every step of the way. She was always immediately available for any questions I had, she answered them thoroughly and to the best of her ability. I have even already recommended her to a friend I have that has been...
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Reply from Sally Burks Elmore, Ruoff Mortgage
December 31st, 2025 07:57 PM
Danielle, it's wonderful to hear that my communication and availability were beneficial for you throughout the process. I'm especially grateful for your recommendation to a friend; it means a lot to me. Your appreciation is genuinely valued,...
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Sally communicated clearly every step of the way. She was always immediately available for any questions I had, she answered them thoroughly and to the best of her ability. I have even already recommended her to a friend I have that has been...
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Reply from Sally Burks Elmore
January 9th, 2026 04:24 PM
Thank you so much Danielle! It was wonderful working with you and Leigh. I loved seeing your beautiful brilliant smile at closing. You were beaming with joy and happiness. That made me happy!
Great job team
Reply from Sally Burks Elmore
December 30th, 2025 07:45 PM
Leigh, thank you for your kind words. I'm glad to hear that the team did a great job. If you ever have further needs or questions, feel free to reach out.
From start to finish, Jamie was absolutely delightful to work with. This was my first time buying a home, and she answered all of my questions in a knowledgeable and understandable way. When my unique situation (clergy) required extra documentation,...
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Reply from Jamie Stephenson, Ruoff Mortgage
December 22nd, 2025 03:30 PM
Keith, it's wonderful to hear that your first home-buying experience went smoothly, and I'm glad I could assist in a way that felt informative and supportive. Navigating unique situations can indeed present challenges, so I'm pleased that everything...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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