Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,166)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

Fri

9 AM to 5 PM

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4.94

(7,166)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

I thought the Loan Butler portal made signing documents convenient. I also appreciated how quick Jamie was to respond to texts and emails.

Reply from Jamie Stephenson, Ruoff Mortgage

January 24th, 2026 04:39 PM

I'm pleased to hear that you found the Loan Butler portal convenient for signing documents, Traci. I'm also glad my quick responses via texts and emails met your expectations. Your feedback is valuable, and if there's anything else you need...

Eli Harmon, Ruoff Mortgage has received a review with 5 star rating from Sarah B

Reply from Owner

February 3rd, 2026 04:29 PM

Thank you for the 5-star rating, Sarah. I appreciate your support and am here if you have any questions or need further assistance.

Communication and quick response

Reply from Eli Harmon

February 2nd, 2026 06:46 PM

I appreciate you mentioning the communication and quick response, Sarah. Ensuring that you're kept informed promptly is important to me. If there's anything else you need or have questions about, please don't hesitate to get in touch.

Jason was wonderful to work with. Our mortgage had a few challenges that he was able to work through and maintained excellent communication throughout the entire process. Our closing was very smooth and our entire experience was outstanding....

Reply from Owner

February 3rd, 2026 12:25 AM

I'm glad I was able to help you navigate the mortgage process and address any challenges along the way, Shane. Hearing that communication was clear and that your closing went smoothly is truly satisfying. Thank you for recommending my services....

Reply from Jason Kain

February 2nd, 2026 04:08 PM

I'm pleased that I could assist you with your mortgage and navigate through the challenges effectively, Michael. It's great to know that the communication was clear and that the closing process went smoothly. Thank you for the kind recommendation,...

Everything went really well for us. We are very grateful.

Reply from Gene Cooney

February 1st, 2026 10:31 PM

Sandra, I'm pleased to know that everything went well for you. Your gratitude means a lot, and it was my pleasure to assist you. If there's anything else you might need down the road, please don't hesitate to reach out.

Kendall Withered was our loan manager and she helped guide us in the right direction to be able to look at all our available options and what options be of best value to us. She was really great for our unique situation and was able to overcome...

Reply from Owner

February 2nd, 2026 03:19 PM

I'm glad to hear that Kendall was able to support you through your unique situation, Jordyn. It sounds like her guidance made a significant difference in navigating your options and securing your home efficiently. If there's anything more you...

As first-time homebuyers, we couldn’t have asked for a better experience than the one we had with Ruoff and Gene Cooney. From the very beginning, Gene made what could have been an overwhelming process feel manageable, clear, and even enjoyable....

Reply from Gene Cooney

January 31st, 2026 04:06 PM

Tyler, I appreciate you sharing your experience as a first-time homebuyer. It’s gratifying to know that the process felt manageable and clear for you. Ensuring that you never felt rushed or uninformed is always a top priority for me. I’m glad...

Great communication, keeps you informed step by step through the process and finds the best ways to give you a good deal.

Reply from Owner

February 2nd, 2026 06:02 PM

I'm grateful for your feedback, Austin. It's important to me that you felt informed every step of the way and found value in our approach. Should you need anything else or have questions in the future, feel free to reach out.

Good communication, constant updates, and answered every question. Had everything ready to go to make it quick and easy.

Reply from Dan Dayhuff, Ruoff Mortgage

February 2nd, 2026 06:02 PM

I'm grateful for your review, Austin. I'm pleased to know that the communication and updates were effective in addressing your questions and making the process straightforward. If you have any further questions or need assistance, please don't...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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