

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Donnie did an excellent job, and communicated in a timely manner. Everything was smooth and any questions I had he had an answer for them.
Reply from Donnie Dodson, Ruoff Mortgage
February 25th, 2026 12:29 PM
It's great to know that you felt well-supported throughout the process and that communication met your expectations. I’m pleased everything went smoothly, and I could provide the answers you needed. Thank you for choosing Ruoff Mortgage and...
read more
Quick answers to questions.
Reply from Samantha London, Ruoff Mortgage
February 25th, 2026 02:02 PM
I'm pleased to hear that you appreciated the prompt responses to your questions, Micheal. Addressing your needs quickly is important to me, and I'm glad I could help make the process smoother for you. Thank you for choosing to work with me...
read more
Samantha was amazing! Highly recommend seeing her. I promise you won’t be disappointed.
Reply from Owner
February 25th, 2026 02:02 PM
Danny, it was a pleasure assisting you with your mortgage needs. Your recommendation means a lot to me, and I'm glad to have been able to help. Wishing you all the best in your new home!
Samantha was amazing!
Reply from Samantha London, Ruoff Mortgage
February 24th, 2026 08:55 PM
Danny, I'm glad to know you had a positive experience. It was a pleasure to assist you, and I appreciate your kind feedback. Thank you for choosing Ruoff Mortgage!
Dan was easy to work with and got us through the process quickly. The only frustration point that we had was having a business bank lien that need to move from property to property. I don't necessarily think it was a Ruoff issue, but between...
read more
Reply from Dan Dayhuff, Ruoff Mortgage
February 26th, 2026 06:32 PM
Thank you for sharing your experience, Howard. It's reassuring to know that despite the challenges with the bank lien, you felt well-informed throughout the process. If there's anything more you'd like to discuss or any assistance you need...
read more
Gene was incredible though our entire experience! Very honest, helped us get on the path to home buying, and extremely supportive along every step of the way.
Reply from Gene Cooney
March 6th, 2026 05:24 PM
I'm really glad to hear that I could support you throughout your home buying journey, Andrew. Being honest and providing guidance every step of the way is important to me. If there's anything further you need or any questions arise, don’t hesitate...
read more
I recently completed my refinance with Sally, and I am thrilled to share my experience. This was my second time working with her in less than a year, and once again, she was absolutely amazing. From the very beginning, she made sure to keep...
read more
Reply from Sally Burks Elmore, Ruoff Mortgage
February 27th, 2026 10:04 PM
Yvette, I'm grateful for your kind words and the trust you've placed in me for the second time this year. I'm so glad to hear that you felt informed and supported throughout your refinance process. Helping you find the best options and ensuring...
read more
Samantha was there for us every step of the way. Whenever we had questions she was very quick to answer. I enjoyed using the loan butler system. Especially the feature where you can seee what step of the loan process you're in. But the excellence...
read more
Reply from Samantha London, Ruoff Mortgage
February 24th, 2026 07:33 PM
Vanessa, it's wonderful to know that you found the Loan Butler system useful and appreciated my dedication throughout the process. Your feedback about my responsiveness and knowledge means a lot to me. Thank you for trusting me with your mortgage...
read more
Very clear communication and good attitude throughout the whole process. Easy to follow and understand which part of the process I was at. Kind, supportive and they know what their doing. Would highly recommend. Especially Kendall! She was...
read more
Reply from Owner
March 9th, 2026 06:13 PM
I appreciate your positive feedback, Kohen. It's great to hear that the communication was clear and you found the process easy to follow. I'm glad Kendall provided you with the support you needed. Thank you for recommending my services. If...
read more
Very clear communication and good attitude throughout the whole process. Easy to follow and understand which part of the process I was at. Kind and supportive.
Reply from Kendall Withered
March 6th, 2026 04:10 PM
Your feedback is greatly appreciated, Kohen. I'm glad that the communication was clear and that you felt supported throughout the process. Helping you understand each step is a priority for me. If there’s anything else you need or questions...
read more
1281–1290 of 7166
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us