

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Our loan officer was great. The process was the most difficult out of 4 houses I've purchased. The information we had to come forward with seemed excessive, considering our credit, and sizable down payment.
Julie was great to work with and made the process easy
Jason was friendly, prompt, and knowledgeable - I would highly recommend him as a mortgage broker!
Reply from Owner
April 16th, 2026 06:46 PM
Thank you for your kind words, Lisa. I'm pleased to know you found my approach friendly, prompt, and knowledgeable. If you ever need any assistance in the future, please feel free to reach out.
Jason was prompt and knowledgeable - I would definitely recommend him!
Reply from Jason Kain
April 15th, 2026 12:18 PM
Thank you for your kind words, Kathleen. I'm grateful to know that you found my service prompt and knowledgeable. If you need any assistance in the future, feel free to reach out.
Brittany is attentive and amazing! Do not hesitate to work with her!
Reply from Owner
April 7th, 2026 01:39 PM
Thank you for your encouraging words, Kelly!! If you need any further assistance or have questions in the future, feel free to reach out.
Brittany was AMAZING to work with. She answered my calls/texts every time! No call backs/phone tag! Brittany was very knowledgeable and answered all of my questions promptly. There were no surprises at closing, and everything matched what Brittany...
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Reply from Brittany Eckerle, Ruoff Mortgage
April 5th, 2026 02:13 AM
Thank you so much for your kind review, Kelly! Getting to work with you was such a full circle moment :) I'm glad that my assistance could meet your needs and ease the process along the way. Ensuring everything proceeded smoothly at closing...
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Everything was pretty easy other than the getting on the website to sign documents . It showed an error everytime you tried to sign on , you could hit the back arrow and do it again to sign on. It never went straight to the page. Other than...
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Reply from Kim Melton, Ruoff Mortgage
April 4th, 2026 10:43 PM
Craig, I appreciate your feedback about the experience with signing documents online. I'm glad to hear that, aside from that issue, you found everyone friendly and had a good overall experience. If you have any further concerns or need assistance,...
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Eli was on top of everything. a great guy to work with , very patient with us in our Long process til we finally came to our decision of purchasing. Made it seem so easy.
Helpfulmess! I'm having trouble navigating some of today's technology and much appreciated your patience helping me!
Reply from Heather Bozarth, Ruoff Mortgage
April 6th, 2026 02:02 PM
Thank you so much Kathy! We are always here to help navigate the technological side of home buying.
Great communication and transparency!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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