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SoAZ, Tucson, AZ
Tucson, AZ
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior t... Show More
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Hannah was both engaging and effiecient while working with us on our loan. She made sure that we were aware of every step and also what to expect as the loan progressed. It was a fantastic experience in what could be an overwhelming process....
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Reply from Hannah Joplin
September 2nd, 2026 05:38 PM
You're so welcome, thank you for the review and congrats on your new home! I loved working with you two and am grateful for the opportunity to help. I am always here if you need me in the future. Congrats!
the process went smooths and stress free, friendly staff , very happy and stisfied
Reply from Gregory Newton
September 7th, 2026 05:22 PM
Cesar, I'm glad to hear that the process went smoothly and was stress-free for you. It's great to know that you found the staff friendly and are satisfied with everything. If you have any more questions or need assistance in the future, feel...
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Efficiency, courtesy, help given promptly, kindness, knowledgeable, etc. etc...
Reply from Jenine Roach
September 2nd, 2026 04:11 PM
Thank you so much. I appreciate the nice review. Please let me know if you need anything. I am still here to help you.
Hannah was always responsive and pro-active. The communication was excellent. We always knew we were in good hands.
Reply from Hannah Joplin
September 2nd, 2026 03:59 PM
Thank you so much for taking the time to write a review! I am grateful to have had the opportunity to help you both with financing and am always here if you need anything in the future. Congratulations!
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Great Customer assintance and communicates clearly in a tímely manner.
Reply from Jesse Ortiz
September 7th, 2026 02:43 PM
Luis, I appreciate your kind words. I'm glad to hear that you found my communication clear and timely. Thank you for sharing your experience with me!
Charlene, is not only professional but treats you as a friend. She makes you feel extremely comfortable. She goes above and beyond and we have used her 3 times and will continue! Thank you, Charlene!!
Reply from Charlene Garcia
September 7th, 2026 02:04 PM
Sarah, I truly appreciate your kind words and ongoing trust in me. I'm glad to hear that you feel comfortable and valued in our interactions. Thank you for choosing to work with me repeatedly!
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He kept everyone in the loop and stayed on top of the entire loan process. I never had to ask for an LSU as he personally provided updates automatially at every major milestone.
Phenomenal communication.
Reply from Paul Volpe
September 7th, 2026 12:59 PM
Precy, thank you for your kind words about the communication throughout your loan process. I'm pleased to know that the updates provided were helpful and kept you informed at every major milestone. Your positive feedback means a lot to me.
Sean was able to help the deal move forward when no one else could.
Reply from Sean Denlinger
September 7th, 2026 01:27 PM
Michael, I appreciate your kind words. I'm glad I could assist in moving the deal forward for you. If you need any more support, feel free to reach out.
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Jason was more than helpful and even through some rough times he was more than willing to help and go above and beyond what he had to do to make us feel satisfie. Will definitely be using him forever!
Reply from Jason Rose
September 7th, 2026 02:42 PM
Zarren, I'm thankful for your kind feedback. It's great to know that I could assist you through the challenges and provide the support you needed. I'm looking forward to working with you again in the future!
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I highly recommend Laura Ponce with Nova Home Loans! Laura is someone I truly trust and have had a great experience working with. She is incredibly dedicated, responsive, and genuinely cares about her clients and getting them the best possible...
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Reply from Laura Ponce
September 7th, 2026 07:00 PM
Zarina, I appreciate your thoughtful recommendation and am glad to hear about your positive experience. It means a lot to me that you feel I am dedicated and client-oriented. Thank you for trusting me with your home loan needs and for considering...
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About
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1980
Time Zone
Pacific Standard Time (PST)
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Disclaimer
©2024 NOVA Financial & Investment Corporation, DBA Nova Home Loans NMLS 3087
All Rights Reserved
6245 E. Broadway Blvd, Ste 400, Tucson, AZ 85711
800-955-9125 or 520-745-0050
NOVA Home Loans Legal and Licensing Information
CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. IL: Illinois Residential Mortgage Licensee. NOVA® Home Loans is licensed in multiple states, visit www.nmlsconsumeraccess.org