Laura Ponce
VP/Senior Loan Officer | NMLS #254336
Laura has been part of the mortgage industry since 1998. She has held positions such as receptionist, processor, underwriter, branch manager, and now loan officer. Laura believes in servicing her clients to the best of her abilities and ens...... Show More
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I just want to take a moment to recognize how amazing she is at her job. Her dedication, attention to detail, and positive attitude truly stand out. She consistently goes above and beyond, making sure everything is done with care and excellence....
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Reply from Laura Ponce
May 4th, 2026 05:31 PM
Thank you so much for your thoughtful review, Intzuri. I'm glad to know that my dedication and attention to detail made a positive impact on your experience. Your recommendation means a lot to me, and I'm here if you ever need any further assistance....
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Laura is a great advisor and I admire her patience , perfect communication! thank you so much Laura !
Reply from Laura Ponce
April 15th, 2026 06:35 PM
Thank you, Elizabeth, for your kind words. I'm grateful to know that you appreciated my patience and communication. If there's anything else I can assist you with, please don't hesitate to reach out.
Great customer service Laura explained everything very well
Reply from Laura Ponce
March 25th, 2026 12:17 PM
Thank you, Lopati, for your feedback. I'm pleased to know that my explanations were clear and that you found the customer service helpful. If you have any more questions or need assistance down the road, don't hesitate to contact me.
I had a very great experience. Laura was amazing and we couldn't have had a better loan officer than her I know she went above and beyond to make our dreams come true
Reply from Laura Ponce
January 21st, 2026 02:38 PM
It means a lot to hear that you had a great experience, Danitza. I'm pleased I could support you through this process and help make your dreams a reality. If there's anything else you need in the future, feel free to let me know.
Laura is amazing!!! She is an expert in her craft!! She is knowledgeable and thorough! Laura is consistent and available throughout the entire process. Laura made us feel at ease and a priority when we were going through the process. We are...
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Reply from Laura Ponce
January 5th, 2026 05:51 PM
I appreciate your kind words, Tayde. I'm glad to hear that you felt at ease and prioritized during the process. It was important to me to ensure everything went smoothly for you. If you have any future needs or questions, please feel free to...
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I had the pleasure of working with Laura and her team & they were amazing! The process was super smooth, communication was phenomenal! My buyer's are extremely happy we were able to get them into their home before the end of the year! I highly...
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Reply from Laura Ponce
December 31st, 2025 02:34 AM
Thank you Josh. Likewise…it was a pleasure to work with you.
Congratulations 🎉
The customer service
Reply from Laura Ponce
December 29th, 2025 05:08 PM
I appreciate your positive feedback on the customer service, Jose. If you have any further questions or need assistance, don't hesitate to contact me.
Good communication, easy process
Reply from Laura Ponce
December 29th, 2025 08:34 PM
I'm glad the communication and process met your expectations, Annahi. If you ever need further assistance or have any questions, feel free to reach out.
Great agency service—always available to answer questions and extremely responsive. They made the escrow process smooth and straightforward while consistently keeping me updated and informed throughout the transaction.
Reply from Laura Ponce
December 24th, 2025 05:33 PM
It's great to hear that you found the service responsive and the escrow process smooth, Manny. Keeping you informed and updated is a key priority for me, and I'm glad it made the transaction straightforward for you. If you ever have any more...
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Ms Laura Ponce is very professional and understanding. She paid attention to all my needs and made this process smooth and stress free.
Reply from Laura Ponce
December 15th, 2025 08:00 PM
I'm pleased to hear that you felt supported and understood during the process, Anu. My goal is always to make things as smooth and stress-free as possible. If there's anything else you need, please reach out anytime.
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About
Laura has been part of the mortgage industry since 1998. She has held positions such as receptionist, processor, underwriter, branch manager, and now loan officer. Laura believes in servicing her clients to the best of her abilities and ensuring that she builds business relationships means to last a lifetime. Laura loves every aspect of her job; from first time home buyers to real estate investors. Additionally, she enjoys that no two days are ever alike and being challenged regularly keeps her on her toes! And, even after all this time, she truly cannot imagine doing anything else.
Laura is married with two children. Her husband has been working for the Department of Defense for close to 15 years, something that she is very proud about.
Products & Services
Mortgage Loan Officer
VA Home Loan
Mortgage Refinance
Specialities
Purchases, and Refinances. FHA, VA, Conventional, JUMBO and USDA. Specialize in First time home buyer programs. Bilingual Spanish-English
Search Rank ScoreLearn More →
529
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Positions
- Nova Home Loans - VP and Senior Loan OfficerAug 3rd, 2023 - Current
Memberships
- Hispanic Chamber of Commerce
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- AZ
- NMLS #254336
Achievements
- Chairman's Club Nova Home Loans
- TOP 1% Originators
- NAHREP TOP 250
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Disclaimer
Laura Ponce, VP/Senior Loan Officer, NMLS #254336 | NOVA® Home Loans, NMLS #3087 | BK 0902429 | Equal Housing Opportunity |