SoAZ, Tucson, AZ

Tucson, AZ

4.89

(33,790)

Mortgage

Mortgage Loan Officer

Contact Info

(520) 745-0050

Tucson, AZ

https://www.novahomeloans.com/

Location & Business Hours

Business Hours

Mon

closed

Tues

closed

Wed

closed

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4.89

(33,790)

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5 Star

94%

4 Star

3 Star

2 Star

1 Star

Charlene made the process easy and smooth. It was a great experience to have her because she is always there to help you with any doubts. I am very greatful with her.

Reply from Charlene Garcia

February 2nd, 2026 05:02 PM

I'm glad to hear that the process felt easy and smooth for you, Paola. Being there to support you with any questions is important to me, and I appreciate your kind words. Thank you for allowing me to assist you at Nova Home Loans.

Maria Lopez Perez has received a review with 5 star rating from Luis R

Reply from Maria Lopez Perez

February 19th, 2026 06:44 PM

Thank you, Luis, for providing such a positive rating. I appreciate your support and am here to assist you in the future if needed!

Jeff and Todd always make my visit great and of course girls in the front personalities

Reply from Jeffrey Wammack

February 2nd, 2026 03:55 PM

Jaime, I'm happy to know that your visits have been enjoyable with Todd and me. It's great to hear that the team at the front made a positive impression as well. If there's anything else you'd like assistance with in the future, feel free to...

Fantastic communication throughout the process and always available to assist with answers to any questions.

Reply from Hannah Joplin

January 27th, 2026 03:55 PM

Loved having the opportunity to work with you Stephen, and thank you for the review! You took amazing care of our client. We make a great team and I look forward to doing more business together.

The team was very supportive and responsive to my needs and inquiries. Jesse was always available to answer our questions and to get us the best closing interest rate.

Reply from Jesse Ortiz

February 2nd, 2026 07:24 PM

I'm pleased to hear that you felt supported and that your needs were addressed, Alan. I'm glad I could be available to assist with your questions and secure the best closing interest rate for you. If there's anything else you need assistance...

Estela is a great loan officer. She explained the loan process, monitored and explained what was needed throughout the entire process. She answered questions I had and ensured that the process went smoothly from prequalification all the way...

Reply from Estela Gamboa

February 2nd, 2026 09:51 PM

Dannie, I appreciate your kind words about my work as a loan officer. I'm pleased to know that my explanations and updates were helpful, and that the process went smoothly for you. Thank you for choosing my services at Nova Home Loans. If there's...

Brian was clear and frequent in his communication, always open to questions (and always had answers to the questions!), and made his availability known and plentiful. He was happy to explain every part of the process and did everything he could...

Reply from Brian Bissell

February 1st, 2026 09:10 PM

Thank you, Ian, for sharing your experience. I'm glad to hear the communication and support helped throughout the process. Understanding and flexibility during personal delays are important to me, and it’s great to know that my approach served...

Alyssa is the best! Great communication, insanely helpful and knowledgeable! 12 out of 10 would recommend using her and her team!

Reply from Alyssa Lay

January 26th, 2026 11:01 PM

Thank you so much, Ceadon!! I truly appreciate your trust in me and my team. It was such a pleasure working with you, and I’m so glad we could be part of your journey!

Better communication and organization. Repeat requests for information already submitted, I had to constantly check in to know what is needing to be done, responses felt very uncommitted. Overall felt like I was not a priority due to the "lower"...

Tom and staff provided excellent communication and service in completing my mortgage in a timely manner and I believe provided the best possible interest rate structure.

Reply from Tom Heath- The Mortgage Guidance Gr...

January 26th, 2026 03:55 PM

Thanks Ray. It is always great to work with you and we appreciate how prepared and responsive you are!

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About

Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Year Started

1980

Time Zone

Pacific Standard Time (PST)

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Disclaimer

NOVA Home Loans Legal and Licensing Information

NOVA Home Loans Privacy Policy

NMLS Consumer Access

NOVA CCPA Policy

CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. IL: Illinois Residential Mortgage Licensee. NOVA® Home Loans is licensed in multiple states, visit www.nmlsconsumeraccess.org