S
Smart Choice Mortgage, Austin, TX
Austin, TX
Our goal at Smart Choice Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Well my husband and I started out with Celina Johnson who pretty much did just about everything. I never had a conversation with Kristian about any of our paperwork. So it’s really hard to complete this survey.
Reply from Kristian Kothmann
April 4th, 2024 05:45 PM
Thank you for your feedback. I understand your concern and apologize if my involvement was not as visible as you'd like in the process. We often work as a team to ensure all aspects of the process are handled professionally. Your satisfaction...
read more
I have only received three email communications as far as I could find from Kristian, one a general boiler late email about privacy and related matters, and two about this survey and a reminder about this survey. I don’t have nderatand why...
read more
for
Lissa Anders
Everything was explained very well, Lisa was very helpful in all my questions and guided me in the process all the way to the end, I didn’t get to meet her personally but she was awesome!! Y’all will be highly recommend.
for
Lissa Anders
Let me preface these comments by saying I absolutely, positively abhor going through any loan process…it is stressful on so many different levels. However, after this experience I have to change my mind. From the very first call when we were...
read more
Reply from Lissa Anders
March 29th, 2024 03:46 PM
Thank you so much for your glowing review. I'm truly touched by your kind words. It was my absolute pleasure to guide you through the loan process. I understand it can be overwhelming, and I strive to ensure my clients feel heard, understood,...
read more
for
Lissa Anders
We have used several different loan officers in the past and Lissa is head and shoulders beyond every other one. She is ALWAYS reachable and very knowledgeable. Trust me you will not regret you went with her.
Reply from Lissa Anders
March 29th, 2024 03:50 PM
I'm truly humbled by your kind words. It's always been my goal to provide exceptional service to my clients and it's great to hear that I met that mark with you. I pride myself on being accessible and knowledgeable, so your feedback is greatly...
read more
for
Lissa Anders
Lissa was great to work with. She definitely cares about her clients. She went above and beyond to ensure our loan was approved.
Reply from Lissa Anders
March 26th, 2024 06:49 PM
Thank you for your generous feedback. I'm truly glad to hear that you had a positive experience with your loan approval process. Looking forward to assisting you again in the future.
for
Lissa Anders
Lissa was very responsive and helped us go through our challenging purchase.
Reply from Lissa Anders
March 27th, 2024 08:36 PM
I'm thrilled to hear that you found my services helpful during your challenging purchase. It's always my goal to ensure my clients are fully supported throughout the entire process. I appreciate the perfect rating and your kind words. Thank...
read more
for
Lissa Anders
very clear communication at all times
for
Lissa Anders
I had a great experience!!
for
Lissa Anders
Excellent and clear communication; very fast response for information requests or document corrections.
121–130 of 223
About
Our goal at Smart Choice Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Smart Choice Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1371507
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage company or residential mortgage loan originator licensed in Texas should send a completed complaint form to the Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, Texas 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov