
Rock Mortgage, Little Rock, AR
Little Rock, AR

The mortgage loan process can be a bit complex — not necessarily electoral college complex, but it runs a close second. But instead of getting overwhelmed, we’re committed to helping you get informed. We’ve built an entire library dedicated... Show More
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I had a great experience with Eli Mason of Bank of Little Rock Mortgage. Eli helped me to refinance my home with lower rates and to take out cash. He put in an incredible amount of time, often after normal office hours, to ensure that I understood...
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Reply from Owner
December 24th, 2020 06:13 PM
Thank you so much for this amazing review, Ben. Eli and Steve do a great job helping their customers and we're so happy to hear of your great experience.
Always willing to find out the answer to my questions if he didn't know the answer right away. Easily accessible via phone/text during office hours and non office hours.
I got very prompt responses to any concerns I had.
Tina is always ready to answer and questions that arise. She is friendly and knowledgeable.
What was great was the way Austin did his job and constantly communicated with me, what wasn’t pleasant was the communication back and forth with the underwriter who constantly threw up hurdles at the end. I would recommend Austin to others...
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Eli Mason was the reason for all of the positive aspects of my refinancing experience. There were many not-so-great aspects, almost entirely owing to the underwriters' incredibly strict scrutiny. That dragged out the process longer than expected....
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Angel García was the best lender for us! He was super kind, always a call away, and made our dream come true! Thank you!!
Reply from Owner
December 24th, 2020 06:11 PM
Thank you for your review, Jazmin! We are so glad Angel was able to help your home owning dreams come true!
Very prompt and easy to do business with! Closed in a few weeks!
Eli Mason exceeded my expectations because of his pleasant attitude, attentiveness, and knowledge of the process which involved helping me find the best available comparables for my home!
Reply from Owner
December 15th, 2020 04:15 PM
Thank you for taking the time to leave us this amazing review. Eli does a great job taking care of his customers and meeting their needs.
Martin kept communications brief and direct.
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About
The mortgage loan process can be a bit complex — not necessarily electoral college complex, but it runs a close second. But instead of getting overwhelmed, we’re committed to helping you get informed. We’ve built an entire library dedicated to educating our clients about mortgage loans so they can make a great decision. Learn about home buying, refinancing and more. If you still have questions, don’t hesitate to get in touch with a mortgage banker for free one-on-one advice today.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Lender
NMLS 449234