

RI, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Working with Justin Conrad and his team at NorthPoint was nothing but pleasant. He always had our best interests in mind when we were applying for our mortgage. Was excellent at explaining the whole process so we could actually understand it....
read more
Justin kept us informed at all times and any time there were issues due to outside parties he made it a point to go to bat for us and get things dime
Reply from Justin Conrad - Northpointe Bank
February 9th, 2026 03:30 PM
Thank You so much! It was awesome working with you and Chris. Congrats on your new home :)
Flawless experience and great communication I would rec without hesitation
Reply from Don Miller - Northpointe Bank
February 6th, 2026 03:35 PM
I appreciate your feedback on our refinance process, Daniela. It’s great to know that you found the experience flawless and communication effective. Your willingness to recommend me means a lot. Thank you for choosing Northpointe Bank for your...
read more
Easy peasy lemon squeezy
Reply from Justin Conrad - Northpointe Bank
February 9th, 2026 03:31 PM
LOL!!!! Thank you sir!
Everything went smoothly
Reply from Paul Salcone
February 10th, 2026 02:03 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Don explains everything!!! I truly trust him.
Reply from Don Miller - Northpointe Bank
February 1st, 2026 08:48 PM
I appreciate your trust and the kind feedback, Colleen. It's important to me that everything is clear and understandable throughout the process. If you ever have more questions or need further assistance in the future, please feel free to reach...
read more
Using Justin for our home loan was not even a question. He has worked with my husband prior and has always done an amazing job and madeocess less stressfu
Reply from Justin Conrad - Northpointe Bank
February 9th, 2026 06:28 PM
Ty so much!! You guys are the BEST!!!!
Paul Salcone was great to work with. He explained everything in a way that actually made sense and was really patient with all my questions. I never felt rushed or pressured, which I really appreciated. Thank communicated clearly, and made...
read more
Reply from Paul Salcone
February 6th, 2026 09:13 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Paul worked with me through multiple purchase attempts and was very understanding with me regarding all of my concerns and questions.
Reply from Paul Salcone
February 3rd, 2026 03:10 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Thank you!!
Reply from Paul Salcone
January 30th, 2026 07:31 PM
I really appreciate the feedback and am looking forward to working with you again.
111–120 of 1062
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender