

RI, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Justin is great to work with and very knowledgeable. We will continue to use Justin and recommend him to our family and friends .
Reply from Justin Conrad - Northpointe Bank
February 23rd, 2026 03:17 PM
Thanks Marnie!! You guys are the BEST!!!!
Paul made the process pain free from online links to pay to a detailed list of required documents need to keep the process going and being quick with responses to questions or concerns
Reply from Paul Ferreira
March 2nd, 2026 08:21 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
I had a very good experience with Steven Riccardi of NPB He answered all my questions and kept in contact at all times. Recommend him positively
Steven was very friendly and answered all of our questions.
Reply from Steven Ricciardi
February 26th, 2026 03:45 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Steven was very helpful and kept me informed in all matters He was very pleasant to work with kept checking in He did not leave me wondering always in touch and touchable
Reply from Steven Ricciardi - Northpointe Bank
February 17th, 2026 05:25 PM
I'm grateful for your feedback, Jeanne. It's important to me that you felt informed and supported throughout the refinancing process. If you ever have more questions or need further assistance, please don't hesitate to reach out.
Northpointe Bank - Providence has received a review with 5 star rating from Christopher H
It was easy
Reply from Justin Conrad - Northpointe Bank
February 16th, 2026 03:17 PM
Always is my friend! Thank You for the opportunity ;)
Don was straightforward. He told us from the start and was very specific in details. The crew got back to you promptly. I would defeinetly reccomend Don and the team to someone.
Reply from Don Miller - Northpointe Bank
February 10th, 2026 03:02 PM
I'm glad to hear you found the refinancing process clear and timely, Antonio. It's important to me to be thorough and specific from the start, so I'm pleased it met your expectations. Your recommendation is appreciated, and I'm happy I could...
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Northpointe Bank - Providence has received a review with 5 star rating from Alana C
Justin makes refinancing easy - he helped us navigate the process, explaining our options and providing all of the paperwork. Plus he has a great reputation with LEO families. Thanks Justin!
Reply from Justin Conrad - Northpointe Bank
February 9th, 2026 06:21 PM
Thanks Alana!!! It was a pleasure :)
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender