

RI, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
I would trust Justin with any and all home purchases. I would go back every time and recommend to everyone I know. 100/10 experience thanks to him and his team.
I have known and worked with Don Miller for a number of years and it was finally time for me to purchase my own home with a unique loan - he was the only one that knew what was good for me and the only one I trusted! Such a smooth process we...
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Fantastic experience
Reply from Don Miller - Northpointe Bank
August 2nd, 2026 12:01 PM
I'm glad to hear you had a fantastic experience, Melissa. Thank you for sharing your positive feedback.
Buying a home can be stressful, but working with Steven Ricciardi at Northpointe was such a simple, stress-less mortgage experience. Clear communication makes everything less complicated!
Northpointe Bank - Providence has received a review with 5 star rating from Cristina T
Working with Justin was an amazing experience from start to finish. He made what could have been a stressful process feel simple and manageable. Even know we had a few hurdles .He was always available to answer my questions, explained everything...
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Reply from Justin Conrad - Northpointe Bank
July 22nd, 2026 06:56 PM
It was amazing working with you, thank you so much for the opportunity! So happy we could get it done :)
Much easier experience than my prior (first) homebuying experience. Explained options and details of the mortgage program, provided guidance along the way, and super responsive to both email and phone.
Reply from Steven Ricciardi - Northpointe Bank
July 22nd, 2026 03:08 PM
Leah, I'm glad to hear that your experience this time was much easier. It was important to me to provide clear guidance and stay responsive throughout the process. Please feel free to reach out if need anything at all. Thank you!
Great experience.
Kind friendly answered any questions I may have had.
Kind friendly answered any questions I may have had.
Reply from Don Miller - Northpointe Bank
July 18th, 2026 11:11 AM
John, I'm glad to hear that you found me kind and friendly during your purchase process. It was my pleasure to answer any questions you had. Thank you for trusting Northpointe Bank with your needs.
Northpointe Bank - Providence has received a review with 5 star rating from Christopher D
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender