

Rapid Mortgage | Jaynes Region, Westerville, OH
We Live in the Communities We Serve
Westerville, OH

Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concern... Show More
Contact Info
Point of Contact:
Mark Jaynes
Producing Branch Manager
mjaynes@rapidmortgage.com
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Any questions we had were met instantly with answers. They were available for us day and night. Highly professional, helped us through the whole process. Give these women a raise!
Reply from Massina Hardman | Rapid Mortgage Co...
July 1st, 2026 01:56 PM
Jesse, I'm grateful for your kind words about my availability and professionalism throughout the process. It was a pleasure assisting you at any time of day. If there's anything else you need, please feel free to reach out to us.
Massina and Hayley were great and very responsive!
Reply from Massina Hardman | Rapid Mortgage Co...
June 29th, 2026 01:44 PM
Ryan, I'm grateful for your kind words about Hayleigh and me. It's nice to know that our responsiveness was helpful to you. If you have any more questions or need further assistance, please don't hesitate to reach out to me.
Working with this lender was an absolute pleasure from start to finish! Communication was excellent, the process was smooth, and they kept everyone informed every step of the way. Their professionalism, responsiveness, and dedication helped...
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Reply from Ian Spellman
July 3rd, 2026 08:07 PM
I'm grateful for your kind words, Annette. It's wonderful to hear that the communication and smooth process met your expectations. I appreciate your recommendation and look forward to the opportunity to work together again in the future.
our experwince was good, I just wished Tyler was more communicative and explained things more especially as first time home buyers we don't know everything all we can do is research on the Internet and hear other people experience but it would've...
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Reply from Mark Jaynes
July 2nd, 2026 03:12 PM
Ramata, I'm grateful for your feedback and for sharing your experience as a first-time home buyer. I apologize for any lack of communication you felt during the process. Please reach out to me directly so we can discuss your concerns further...
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Great experience.
Reply from Mark Jaynes
June 30th, 2026 01:42 PM
Paul, I'm glad to hear you had a great experience. Your feedback is valued, and if you ever need anything in the future, feel free to reach out.
RM was always on top of everything and Ian & his team were always available for my client (and me!)
Reply from Ian Spellman
June 30th, 2026 07:01 PM
I appreciate your kind words, Stacie. It's great to know that my team and I could be there for both you and your client. If there's anything else you need, don't hesitate to reach out.
Better communication and not waiting until last minute to get numbers figured out when that should be the first thing done on anyone trying to get a home.
Reply from Chris Pankewicz
June 29th, 2026 02:04 PM
We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.
I just love you girl!
Reply from Massina Hardman | Rapid Mortgage Co...
June 22nd, 2026 03:43 PM
Thanks so much for the great review and for trusting us with your buyers Ellen. We look forward to helping your future clients as well!
Professional , kind,understanding
Reply from Mark Jaynes
June 26th, 2026 03:33 PM
Gabriel, I appreciate your kind words about the professionalism and understanding you experienced. I'm glad to know that you felt supported throughout the process. If there's anything else you need, please don't hesitate to reach out.
Claudia is not a great communicator which made the process more stressful for me. I had to repeat things many times to her.
Reply from Chris Pankewicz
June 26th, 2026 02:40 PM
I'm sorry to hear about the communication issues you experienced, Abigale. I appreciate your feedback and will address this with Claudia to improve our process. Please feel free to reach out to me directly if you have any further concerns or...
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About
Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concerns; so, we make sure every person involved in getting your loan closed is available to speak with you.
Rapid Mortgage offers competitive rates in a wide range of loan products including Conventional, FHA, VA and USDA Rural Development. Whether you are a first-time homebuyer, a seasoned veteran, have A+ credit, or are in need of credit assistance, we have programs designed specifically for you. Our hands on approach, personal dedication, and understanding show you are more than just a transaction.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Down Payment Assistance
2/1 Buydown Loans
1/0 Buydown Loans
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Our Company
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Disclaimer
Rapid Mortgage NMLS 126841 | www.nmlsconsumeraccess.org | Equal Housing Opportunity