Rapid Mortgage | Jaynes Region, Westerville, OH
We Live in the Communities We Serve
Westerville, OH
Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concern... Show More
Contact Info
Point of Contact:
Mark Jaynes
Producing Branch Manager
mjaynes@rapidmortgage.com
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Reviews from Web
Everything was well put together, questions were answered fast and overall they helped me get to where I needed to be to be able to get approved in a timely manner!
Reply from Massina Hardman | Rapid Mortgage
June 18th, 2024 12:32 PM
So excited for you and your family! Enjoy the new baby!
Massina and her team were unbelievably knowledgeable, professional, and helpful. Their communication was impeccable and the quality and speed of service unmatched.
I will continue to recommend them highly!
Reply from Massina Hardman | Rapid Mortgage
June 18th, 2024 12:33 PM
Thank you for the kind words Jeremy! Glad we could help!
Great contact and great services will be using rapid again.
Reply from Mark Jaynes
June 19th, 2024 02:02 PM
Thanks Christopher. You were a great client to work with. If you any of your friends are thinking about buying a home this year, we would love to help them.
for
Chris Pankewicz | Rapid Mortgage Company
We always heard back from everyone within a reasonable amount of time and everyone always answered all of our questions!
Massina and her team were unbelievable! You will not find a more courteous, knowledgeable, and helpful group to work with. Their communication skills were impeccable, and the quality of service was top-of-the-line.
Reply from Massina Hardman
December 17th, 2024 05:42 PM
Thank you so much, Jeremy, for your generous review. It's fantastic to hear that we managed to exceed your expectations with our service, knowledge, and communication skills. We aim to provide the highest quality service to all our customers,...
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I felt confident in ruoff knowing that they were very thorough
Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
I'm really glad to hear you felt confident with our services, Carrie. Our main goal at Ruoff Mortgage is always to ensure our customers feel thoroughly supported throughout the process. Your positive feedback means a lot. Thanks again for taking...
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Aside from closing being pushed back everything was great
Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
Glad to hear that you had a great experience, Holden, despite the delay in closing which we sincerely apologize for. We always strive to maintain the highest standards in our service and we appreciate your understanding. Your feedback is invaluable...
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JJ Pankewicz | Rapid Mortgage Company
Great great
Overall, my partner and I had a good experience with the Ruoff Team (specifically, Chuck & Lea). They were kind, knowledgeable and guided us through the process of buying our first home. We did encounter some unexpected issues right before...
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Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
Hi Olivia, I appreciate your honest feedback. I'm glad to hear that you were mostly satisfied with the service you received from our team at Ruoff Mortgage. I'm sorry to hear about the confusion and the delays you experienced during the closing...
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The whole Rouff team that we worked with were great! Everyone worked quickly and answered any and all questions in a timely manner. Definitely helped make the home buying process move a little smoother.
Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
Alyssa, thanks for taking the time to leave a review. Happy we were able to help make your home buying process smoother. We pride ourselves on timely responses and efficient work. Your feedback is valued and appreciated. Looking forward to...
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About
Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concerns; so, we make sure every person involved in getting your loan closed is available to speak with you.
Rapid Mortgage offers competitive rates in a wide range of loan products including Conventional, FHA, VA and USDA Rural Development. Whether you are a first-time homebuyer, a seasoned veteran, have A+ credit, or are in need of credit assistance, we have programs designed specifically for you. Our hands on approach, personal dedication, and understanding show you are more than just a transaction.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Down Payment Assistance
2/1 Buydown Loans
1/0 Buydown Loans
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Our Company
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Disclaimer
Rapid Mortgage NMLS 126841 | www.nmlsconsumeraccess.org | Equal Housing Opportunity