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Priority Home Mortgage, Austin, TX
Austin, TX
Our goal at Priority Home Mortgage, L.P., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousan... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Customer service
for
Savannah Zipp
Savannah was always there to answer my questions no matter what day or what time of the day it was. She is very kind with amazing customer service.
Reply from Savannah Zipp
November 10th, 2023 09:47 PM
Thank you so much for the glowing review. I sincerely appreciate your recognition of my dedication and commitment to customer service. Remember, I'm always here to answer any future questions you may have. Thanks again for the full 5-star rating....
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Fast replies and hard working to get us the best rates!
Reply from Jason Thomas
November 10th, 2023 09:48 PM
I'm incredibly grateful for your kind words! It was a pleasure working with you to secure the best rates.
for
Amy has been great. She totally understands the customer’s situation and shows great patience answering all the questions. She advices keeping the customers best interest in mind. She is very polite and soft spoken, has a positive attitude...
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I was not informed about interest rates and felt like I was on my own when it came to changes.
Reply from Jason Thomas
November 10th, 2023 09:49 PM
I appreciate your feedback. I apologize if you felt uninformed about the changes in interest rates during your experience. Transparency is essential to us and I regret if we didn't meet your expectations this time. I will ensure that we improve...
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Thank you very much Jennifer for everything.
Reply from Jennifer Williamson
November 27th, 2023 03:49 PM
I'm truly grateful for your kind words. It was my pleasure to assist you. Your 5-star rating means a lot to me. Thank you again for your appreciation and trust. Looking forward to serving you in the future.
Great experience.
Reply from Bridget Kelly
November 10th, 2023 09:49 PM
Delighted to hear this!
for
Geoff Potts
Easy closing process.
Reply from Geoff Potts
November 8th, 2023 05:30 PM
Happy to hear this, Terrell!
Bridget was patient and extremely detail-oriented - I felt confident each step of the way despite being a first time homebuyer
Reply from Bridget Kelly
November 8th, 2023 05:33 PM
I am sincerely grateful for your kind words, Samantha. It gives me immense pleasure to know that as a first-time homebuyer, my efforts in ensuring that you felt confident and satisfied at every step of our process were effective. I strive to...
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for
Geoff Potts
Geoff walked us through every step of the loan process. He took time to explain our options and we were confident and informed on the day of close. So happy we had Geoff as our broker at Priority.
Reply from Geoff Potts
November 8th, 2023 05:49 PM
I'm really glad to hear that you felt confident and informed throughout the loan process, Patricia. Your satisfaction is my top priority, and I'm overjoyed that I was able to meet your expectations. I hope to work with you again in the future....
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About
Our goal at Priority Home Mortgage, L.P., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Priority Home Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 311939
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov