Northern Indiana — 4.94★ Mortgage Loan Officer in Fort Wayne, IN

Kym was amazing. We were going through a hard time with the loss of our parents. Our one goal was to keep their house. She helped us with our options and ultimately we got to keep the house. She is quick to answer, kind, compassionate and so...

Reply from Owner

April 28th, 2026 02:07 PM

Hailey, I'm truly grateful for your kind words and am glad I could help during such a difficult time. It means a lot to me that I could support you in achieving your goal of keeping your parents' house. Thank you for trusting me to guide you...

Kym was amazing. We were going through a hard time with the loss of our parents. Our one goal was to keep their house. She helped us with our options and ultimately we got to keep the house. She is quick to answer, kind, compassionate and so...

Reply from Kym Baker, Ruoff Mortgage

April 20th, 2026 04:27 PM

Hailey, I'm truly grateful for your kind words and to have been part of helping you keep your parents' house during such a difficult time. It's important to me to provide support and quick answers when needed, and I'm pleased to hear that my...

Brad did such a great job at helping guide me through the whole process. Buying a house for the first time was very intimidating, but Brad did a great job at explaining every detail and communicating with us throughout the process making it...

Reply from Brad Ellett

April 22nd, 2026 09:33 PM

I appreciate your kind words, Rylan. It's good to know that guidance and communication made your first home-buying experience smooth and enjoyable. If you have any more questions or need further assistance, please don't hesitate to reach out....

I didn't have a bad experience, just a confusing one. I was told I couldn't do conventional and it had to be switched to FHA. Then when that didnt work they switched me back to conventional. I wish we couldve figured out why the conventional...

Julie Spangler, Ruoff Mortgage has received a review with 5 star rating from Pamella C

Reply from Owner

April 30th, 2026 04:48 PM

Pamella, thank you for the 5-star rating. I'm grateful for your support and pleased to have been part of your experience with Ruoff Mortgage.

Julie was very confident and informativ. She really knows her stuff!

Reply from Julie Spangler

April 29th, 2026 04:40 PM

Pamella, I appreciate your kind words and am happy to know that you found my guidance confident and informative. It's great to hear that my knowledge was helpful to you. If you have any more questions or need further assistance, please feel...

Cory was amazing the whole time! His communication was always prompt and he did a great job advising me throughout the process. His communication style makes what could have been a nerve-wracking process actually fun. Cory kept me updated on...

Reply from Owner

April 20th, 2026 03:10 PM

I can't thank you enough for the great survey Rick. It was truly a pleasure working with you. You made the whole process easy for me, so thank you as well. If you can't have fun doing what you do, why do it, right?How lucky were we that the...

Cory was amazing the whole time! His communication was always prompt and he did a great job advising me throughout the process. His communication style makes what could have been a nerve-wracking process actually fun. Cory kept me updated on...

Reply from Cory Wilson, Ruoff Mortgage

April 20th, 2026 03:11 PM

I can't thank you enough for the great survey Rick. It was truly a pleasure working with you. You made the whole process easy for me, so thank you as well. If you can't have fun doing what you do, why do it, right? How lucky were we that the...

Lori was very attentive on every step thru this process. She was patient when I had questions about this process. Always communicating via email or text messages and always responded right away. It was truly an AMAZING experience working with...

Reply from Owner

April 28th, 2026 04:51 PM

Thank you so much for your kind words, Taya. I'm pleased to hear that my attentiveness and communication helped make your home buying experience a positive one. It was truly rewarding to be part of helping you achieve your dream of owning a...

Lori was very attentive on every step thru this process. She was patient when I had questions about this process. Always communicating via email or text messages and always responded right away. It was truly an AMAZING experience working with...

Reply from Lori Horney, Ruoff Mortgage

April 17th, 2026 04:36 PM

Taya, I absolutely LOVED working with you!!! I appreciate your kind words and am so happy to hear that I could be part of making your dream of owning a home come true. It's important to me to be attentive and responsive, so I'm glad that was...

Northern Indiana, Fort Wayne, IN