Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Lori Hiscock from Hiscock did a wonderful job with our loan. Apic process was super easy and fast no surprises at closing. We would definitely use Ruoff again and Lori as well if possible we highly recommend them!
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Reply from Lori Hiscock, Ruoff Mortgage
May 12th, 2026 07:47 PM
Thank you so much for sharing this! I truly appreciate the kind words and the opportunity to hopefully help you again someday and/or your family and friends.
We've worked with Kristee twice now. She really went above and beyond to help us. Answered all our questions and kept in contact throughout the whole process.
Reply from Owner
May 25th, 2026 02:26 PM
Kali, I'm glad to hear that you've had such a positive experience working with me twice. I appreciate your kind words and am pleased that I could assist you by staying in touch and answering all your questions. If you ever need further assistance,...
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Kristee really went above and beyond to help us. Answered all our questions and kept in contact throughout the whole process.
Reply from Kristee Dampeer
May 22nd, 2026 03:49 PM
Kali, I'm grateful for your kind words and pleased that I could assist you effectively. It's important to me to stay connected and provide answers throughout the process. If you have any more questions in the future, feel free to reach out.
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Stacey was excellent as always
Linda was excellent every step of the process. 100% recommend
Reply from Owner
May 21st, 2026 03:51 PM
Thank you so much. I appreciate your recommendation. Please feel free to reach out should you have any concerns.
Lindas communication and knowledge made out experience less stressful than it was previously experienced
Reply from Linda Riley, Ruoff Mortgage
May 12th, 2026 03:19 PM
Douglas, I'm pleased to hear that my communication and knowledge helped make your experience less stressful. It's great to know I could assist you in a positive way. If you have any further questions or need assistance, please don't hesitate...
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The customer service was excellent! Brad and his entire staff were knowledgable, friendly and very responsive to all of our questions. We were very happy with their service :)
Reply from Brad Ellett
May 13th, 2026 03:30 PM
Thank you for your kind words, Alecia. I'm glad to hear that you found the customer service excellent and that my team and I could be knowledgeable and responsive to your questions. Your happiness with our service is truly valued, and I'm here...
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Lori Horney, Ruoff Mortgage
Lori was great
Reply from Lori Horney
May 12th, 2026 05:43 PM
I'm pleased to hear that the process felt stress-free and that you felt confident along the way, Mary. Your appreciation means a lot, and I’m glad I could assist you. If you have any more questions or need further assistance, please feel free...
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Nella is wonderful. She maintained the confidentiality that I needed to the best to her ability. Nella is transparent about what to expect and is there every step of the way. She's incredibly kind, helpful, knowledgeable and extremely personable....
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Reply from Owner
May 22nd, 2026 09:25 PM
Tiffany, I appreciate your kind words and am glad to hear that my support and communication met your needs. Maintaining confidentiality and being transparent are important to me, and I'm pleased that you felt secure throughout the process....
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Nella is wonderful. She knew that I needed everything to stay as private as possible due to my situation. She maintained the confidentiality that I needed to the best to her ability. Nella is transparent about what to expect and is there every...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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