

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Karen & Lacy were so good. Karen was even doing our loan when she was on vacation. She THE BEST.
Reply from Owner
June 21st, 2023 01:58 PM
Greetings, Kasey! Thank you so much for your positive feedback about our team members Karen and Lacy! We're thrilled that they were able to provide you with the top-notch service that we strive for at Ruoff Mortgage. We appreciate your business...
read more
Sometimes I would get busy and forget to reply or turn and things but Tracie was always so kind and helpful. I felt like she went above and beyond to help me. I have nothing but wonderful praise for her!
Reply from Tracie Westlake | NMLS# 426416 | Ru...
January 25th, 2024 05:27 PM
Thank you so much for your kind words, Benjamin. I greatly appreciate you taking the time to share your experience with me here at Ruoff Mortgage. I'm thrilled to hear that my service was able to meet, and hopefully exceed, your expectations....
read more
Looking for a fast and smooth process of getting into a loan Clarissa Lora is the loan officer to look at. Shes the best at what she does and keeps you in the loop of every update in the process of getting a loan. Great customer service and...
read more
Reply from Owner
June 20th, 2023 12:39 PM
Hello, Carlos. We appreciate 5-star review and for providing your recommendation Clarissa and the Ruoff Mortgage team. Thank you!
Everything was fast and smooth
Cory did an amazing job explaining everything to us and making sure we had all our questions answered along the way. Being first time home buyers we were obviously nervous for the entire process but having Cory on our side made a huge difference....
read more
Very pleasant experience and awesome officer to work with.
Reply from Kym Baker | NMLS# 804933 | Ruoff Mo...
July 31st, 2023 07:12 PM
Thanks for the review! You were awesome to work with!
Was in a pinch due to another lender backing out on me and Jessica made it happen as fast as possible and was answering all questions day and night to get the job accomplished.
Reply from Jessica Prater | NMLS# 1460089 | R...
March 11th, 2024 12:50 PM
I am glad I was able to help! I am always here if you ever have a question.
Kym is great, super transparent & paitent and kind. Glad she was my loan officer!
Reply from Kym Baker | NMLS# 804933 | Ruoff Mo...
July 31st, 2023 07:13 PM
Thanks for the feedback,. You are a great client! Congrats on your new home.
Jessica was very attetentive and worked quickly to help secure our loan after we had fallen out of underwriting with our bank originally. She made everything very easy.
Reply from Jessica Prater | NMLS# 1460089 | R...
March 11th, 2024 12:51 PM
I am so happy that I was able to make it happen for you! Your quick responses and providing everything that was needed is the reason it was easy and smooth. Thank you!
Patrick Guibert was ultra responsive, informative, and caring throughout the home buying process. The degree he cared for my parter and I as people as well as customers was reassuring and we are grateful to have worked with him throughout the...
read more
Reply from Owner
June 19th, 2023 12:41 PM
Greetings Shellie, Thank you for taking the time to share your positive experience with Patrick at Ruoff Mortgage. It's great to hear that he was able to provide you and your partner with excellent service throughout the home buying process....
read more
5381–5390 of 7004
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us