Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Lori was amazing to work with! She was always quick to respond to my questions and provide answers when I needed them. She kept me aware of exactly where I was at in the process and what I needed to do. She communicated clearly and in a positive...
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Reply from Owner
October 19th, 2023 12:06 PM
Hi Christie. I had to share this with you - Ruoff hosted an 'All Hands' event for our 300+ loan officers this week and, at the end of day one, they honored the loan officer who had the best customer service scores, reply rates and comments...
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Lori was amazing to work with. She was always quick to respond to my questions and provide answers when I needed them. She kept me aware of exactly where I was at in the process and what I needed to do. She communicated clearly and in a positive...
read more
Reply from Lori Hiscock | NMLS# 404320 | Ruoff...
October 19th, 2023 12:06 PM
You rock - thank you!
for
Ruoff Mortgage - Plymouth
Steve went above and beyond to help me get the best deal possible on my refinance. He knew the situation I was in and did his best to ensure I closed in the best position possible under the circumstances.
Reply from Owner
September 1st, 2023 08:05 PM
Thank you for taking the time to share your positive experience with Steve. It is great to know that he was able to help you find the best solution for you. We value you your business and appreciate the positive rating too.
Steve went above and beyond to help me get the best deal possible on my refinance. He knew the situation I was in and did his best to ensure I closed in the best position possible under the circumstances.
Reply from Steve Hissong
June 20th, 2024 01:57 PM
Appreciating your fantastic review, Dale! We're delighted Steve Hissong was able to go above and beyond to help you secure the best possible deal for your refinance at Ruoff Mortgage. Knowing he was mindful of your situation and worked diligently...
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for
Patrick Guibert, Ruoff Mortgage
Ruoff, and particularly Patrick Guibert, was great to work with. Patrick was attentive, transparent, and knowledgeable, and he quickly became a trusted advisor.
for
Ruoff Mortgage - Warsaw
Linda is AMAZING to work with!! Ruoff is the place to go for your housing needs!! The customer service is above a 5 star rating!! You can’t get better than this place or Linda when searching for your new home 😍
Reply from Owner
August 29th, 2023 08:33 PM
Dear Whitney,Thank you so much for taking the time to leave such a wonderful review for Ruoff Mortgage! We are thrilled to hear that Linda provided you with amazing customer service and made your home buying experience a great one. We appreciate...
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for
Ruoff Mortgage - Warsaw
Linda is AMAZING to work with!! Ruoff is the place to go for your housing needs!! The customer service is above a 5 star rating!! You can’t get better than this place or Linda when searching for your new home 😍
Linda was amazing to work with! She is super professional and always quick getting back to you! The customer service was more than 5 stars 🤩 This is my second time using Ruoff an each time was an AMAZING EXPERIENCE!!
Reply from Linda Riley | NMLS# 234665 | Ruoff ...
August 29th, 2023 07:34 PM
Thanks for the nice survey. I really appreciate your comments. Please let us know if there's anything else we can help you with.
Arielle is so helpful and I would recommend here to everyone. Thank you Arielle for continuing to make this a better experience.
Reply from Arielle Schmitt | NMLS# 2053913 | R...
February 20th, 2024 05:54 PM
Andrew, you were so great to work with!
for
Ruoff Mortgage - Plymouth
The portal system made it easy to follow the process and upload relevant documents.
Reply from Whitney Swanson | NMLS# 1987716 | R...
October 3rd, 2023 03:24 PM
Thank you, Matthew! It was great having the opportunity to serve you on your journey to becoming a homeowner.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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