Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,011)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

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4.94

(7,011)

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5 Star

98%

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Constant communication

Reply from Kate Cusack

April 10th, 2024 02:09 PM

Thank you for the review, Jacob! I pride myself on excellent communication, so I am thrilled to know that you had a good experience on that front!

Kate communicates clearly. Great customer service. Kept us up to date. Enjoyable experience during a stressful time!

Reply from Kate Cusack

April 10th, 2024 02:09 PM

Thank you so much, Alixandria! I'm happy to know that I made your stressful moving experience less stressful :)

I switched to Ruoff because I was having difficulties with my previous lender getting through to closing (pro tip: never use a bank as your lender!). I had read someone else's review stating that they had a similar problem, and that Ruoff helped...

Reply from Owner

August 7th, 2024 12:00 AM

Thank you for sharing your positive experience with Ruoff Mortgage, Kelsey! We're thrilled to hear that Natasha was able to provide you with a smooth and efficient mortgage process and that you found the Loan Butler app helpful too. We appreciate...

Kym Baker did a fantastic job keeping me informed and up to date throughout the entire process. She is very knowledgeable and she shared that knowledge with me frequently and anytime I had specific questions. When my situation was complicated...

Reply from Kym Baker | NMLS# 804933 | Ruoff Mo...

September 25th, 2023 01:08 PM

Thanks for the great review Jordan. You and your family were amazing to work with. So glad I could help you with financing your new home.

Kym Baker and the Ruoff Mortgage team did a fantastic job in ensuring my home buying process went smoothly from start to finish. I would highly recommend both Kym and Ruoff Mortgage for your mortgage needs.

Ruoff Mortgage—used in the past with a flawless experience with no question to use again! Had the best experience with Samantha Conrad as she was our previous loan officer. She always kept us updated and was available anytime of day! Would...

Reply from Owner

September 25th, 2023 02:41 PM

Thank you for your kind words, Tiara! We're thrilled to hear that you had a flawless experience with Ruoff Mortgage and that Samantha Conrad provided excellent service as your loan officer. We appreciate your recommendation to friends and family...

kept me imformed

Reply from Lori Hiscock | NMLS# 404320 | Ruoff...

October 19th, 2023 12:04 PM

Hi Chris. I had to share this with you - Ruoff hosted an 'All Hands' event for our 300+ loan officers this week and, at the end of day one, they honored the loan officer who had the best customer service scores, reply rates and comments company-wide....

Although the process was long and I was truly stressed about the process stacey was there to guide me and keep me a bit stress free ! Thank you girl!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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