Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,021)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,021)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

The communication was amazing!! I originally started my home buying journey through another company but I nearly gave up a few times because they were so difficult to talk to but once we decided to switch to Ruoff, everything felt so much simpler...

Reply from Kym Baker, Ruoff Mortgage

July 12th, 2024 03:20 PM

Hi Kylee, I'm thrilled to hear about your positive experience with us at Ruoff Mortgage! Communication is key, especially when making big decisions such as purchasing a home, and I'm glad I was able to make the process more manageable for you....

All the communication and helpfulness

Reply from Stacey Tevis

June 17th, 2025 06:25 PM

Thank you Trey for the survey! We appreciated working with you! Enjoy your new home!

My client was my son and it was his first time buying a home. Stacey kept him updated and made it smooth and painless for us both.

Reply from Stacey Tevis

June 17th, 2025 06:25 PM

Thanks Emily for referring your son to me to help him navigate through the home buying process! Look forward to working with you in the future! -Stacey

Wonderful experience with Ruoff. I would absolutely go with them in the future. Michael G was great. The communication and online accessibility was helpful. Loved seeing DMB at sunset in the shade of Ruoff 👍🏼

Reply from Owner

July 12th, 2024 06:33 PM

We're overjoyed to hear about your wonderful experience with Michael and the Ruoff Mortgage team! We enjoy concerts at the Ruoff Music Center too and DMB is a classic. Thank you for choosing us and we look forward to assisting you in the future....

My husband and I enjoyed working with Karen and Lacy at Ruoff Mortgage. They were quick to answer all our questions and signing our documents online made the process easier. My husband and I want to thank the Ruoff team for everything they...

Reply from Karen Zank

June 10th, 2025 08:17 PM

We are thrilled to hear that your experience with Karen and Lacy was positive and that the online document signing process was convenient for you. Thank you for choosing Ruoff Mortgage to assist in buying your first home. Your appreciation...

Reply from Owner

July 23rd, 2024 06:03 PM

It's fantastic to hear that you and your husband had such a positive experience with Karen, Lacy, and the rest of our team at Ruoff Mortgage. We pride ourselves on prompt communication and making the mortgage process as easy as possible, so...

Karen returned our phone calls and emails very promptly. She is a pleasure to work with, thank you!

Reply from Karen Zank

July 23rd, 2024 06:04 PM

Thanks a lot for your valuable feedback, Stacy. We're really glad to hear that Karen could provide you with prompt and pleasant service. We'll be sure to pass along the kind words to her. Thanks for choosing Ruoff Mortgage. We're here to serve...

Everything was perfect!

Reply from Karen Zank

July 10th, 2024 04:24 PM

Thank you for your wonderful review, Billy! We're thrilled to hear that your experience with Karen Zank at Ruoff Mortgage was perfect. We strive to provide excellent service and it's great to know we hit the mark for you. Thank you for taking...

I would like to thank Steve hissing at Ruoff mortgage all the work and helping me make my dream. Come true and all Who was in involved with it too and thank you John wampler my realtor great job.

Reply from Owner

July 10th, 2024 02:08 PM

Hi, Shirley. Thank you very much for your rating! We are glad you had a pleasant experience.

Over all good experience

Reply from Steve Hissong

July 11th, 2024 09:12 PM

Thank you for your feedback, Nic. We're glad to hear you had an overall good experience with Ruoff Mortgage. We strive to provide the best service to our clients and it's great to see that reflected in your experience. We appreciate your rating...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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