Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jessica was quick to answer any and all questions for us. She took the time to explain things from start to finish so we knew what was happening and where we were at in the process.
Reply from Jessica Prater, Ruoff Mortgage
October 21st, 2024 01:35 PM
Hanna, thank you for the 5-stars! I know your situation was a crazy ride that started many months ago with circumstances out of your control. But in the end, I think everything worked out for the best. I loved getting to know you and your family...
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Ruoff Mortgage - Plymouth
The Ruoff Mortgage Team in Plymouth was outstanding to work with! Very responsive to the questions that we had, and they were able to get our loan closed and us in our new home, in record time!
Reply from Owner
October 21st, 2024 12:42 PM
Awesome! We're thrilled to hear that you had such a great experience with our Ruoff Mortgage team in Plymouth. Thanks for taking the time to share your review. We're so happy you're in your new home!
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Kym Baker, Ruoff Mortgage
Talking to Kym felt like talking to a friend who was very professional with the job.
Reply from Owner
February 6th, 2025 12:24 PM
I'm really glad to hear about your positive experience, Eric! I strive to make the loan process as smooth and quick as possible for my clients. It's particularly rewarding to know that you felt the service was worth 10 stars! Looking forward...
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Kym Baker, Ruoff Mortgage
You explained every step of the process thoroughly when the step was happening. I was not confused about what it meant for each task. The most that made me feel accepted was that you assured me that you would continue to find the best rates...
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Reply from Kym Baker, Ruoff Mortgage
October 21st, 2024 02:10 PM
I'm so thrilled to hear that you felt well-informed and supported throughout the process, Phillip. It's always my goal to ensure my clients understand every step and are confident in the decisions they're making. I will continue to look for...
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Lori Horney, Ruoff Mortgage
Lori Horney, Ruoff Mortgage has received a review with 5 star rating from Krista N
Reply from Owner
October 21st, 2024 07:04 PM
I'm absolutely delighted to hear that you had a positive experience with us at Ruoff Mortgage. Your feedback is greatly appreciated, Krista. It's always a joy for me to provide top-notch service, and your 5-star rating tells me that I've achieved...
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Lori Horney, Ruoff Mortgage
The team at Ruoff cared about our family. They wanted the best for us and were so nice to work with!
Reply from Lori Horney, Ruoff Mortgage
October 21st, 2024 07:04 PM
I'm truly overjoyed to hear about your positive experience with us, Krista! It's our primary goal to ensure our clients feel cared for and that they're receiving the best service possible. Working with you was a pleasure and thank you for trusting...
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We have worked with Linda before, she is great! Knows what she is doing, very easy to talk to,and answered all our questions.
She went above and beyond
Reply from Linda Riley, Ruoff Mortgage
October 19th, 2024 11:34 AM
Thank you so very much. Appreciate your kind words. The Best to you and your family in Ohio.
Kate was great about watching the rates as the Feds were cutting them to lock in at the right time. She answered all of our questions promptly
Reply from Kate Cusack, Ruoff Mortgage
October 18th, 2024 06:58 PM
Thank you for trusting me and allowing me to help you with your new home purchase!!
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LeAnne Francis, Ruoff Mortgage
The service was fast and informative. Everything I needed to submit was listed. If I had questions, LeAnne was quick to respond and understanding.
Reply from LeAnne Francis, Ruoff Mortgage
October 21st, 2024 03:52 PM
I'm thrilled to hear that you had a positive experience, Ashley! Your satisfaction is my top priority, so it's great to know that I was able to provide you with swift and informative service. Please don't hesitate to reach out if you have any...
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Jessica always kept me in the loop. If she wasn't available when I called I heard back from her within no more than 24 hours. She was very friendly and made me feel she really cared for me and wanted to help me.
Reply from Jessica Prater, Ruoff Mortgage
October 17th, 2024 03:39 PM
Rachael, thank you for the review! Knowing that you felt like I cared was the best compliment I could ever receive...THANK YOU! I really do care and I am so happy that everything worked out for you. You know where to find me if you ever have...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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