

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Easy and quick process
Reply from Lori Hiscock, Ruoff Mortgage
July 10th, 2026 11:21 AM
That's my goal! I'm glad it felt like it went well. Thank you for letting me help. :)
Michael was great to work with! We appreciated his timeliness, prompt texting, clear explanations, and seamless coordination with Loan Butler. This may be a small thing, but if Loan Butler's software is owned by Ruoff (proprietary), it would...
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Reply from Michael Grove
July 20th, 2026 08:24 PM
Madeline, I'm pleased to hear you had a wonderful experience and appreciated my timeliness and communication throughout the process. Thank you for the feedback regarding Loan Butler's software and the co-signer situation; I understand how these...
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Cory was an absolute blast to work with. He was very helpful with the whole process, and made sure we knew what was going on every single step. I highly recommend working with Cory!
Reply from Cory Wilson, Ruoff Mortgage
July 10th, 2026 05:56 PM
Thank you for the great survey Matt, it was a pleasure working with you. I'm glad everything worked out the way it did - now you have a home base! I'm always here if you have any questions or need anything. I wish you nothing but the best in...
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The communication was easy and quick
Reply from Samantha Conrad
July 20th, 2026 07:19 PM
I'm pleased to hear that you found the communication easy and quick, Abigail. Thank you for sharing your experience with me. If you have any further questions or need assistance, feel free to reach out.
Mary Karabatak, Ruoff Mortgage has received a review with 5 star rating from Kelli S
Reply from Owner
July 19th, 2026 09:36 AM
Kelli, thank you for your positive rating. I'm grateful to have been part of your experience with Ruoff Mortgage.
Mary was extremely helpful & very knowledgeable with our overall loan experience. She was truly a gem to work with & was available 24/7 to answer any/allmof questions.
Reply from Mary Karabatak
July 18th, 2026 07:18 PM
Kelli, thank you for your kind words. I'm pleased to hear that my knowledge and availability contributed positively to your loan experience. If you have any more questions or need further assistance, please feel free to reach out.
Ruoff's application and paperwork process could be improved. However, Cory was very friendly, knowledgeable, and helpful. He was quick to resolve questions and followed through on his word. Overall the process went quite smoothly.
Reply from Cory Wilson, Ruoff Mortgage
July 9th, 2026 01:58 PM
Thank you for your feedback, Rachel. I appreciate your kind words about my approach and am glad I could assist you effectively. I'll take note of your comments on the application and paperwork process as I strive to make things as smooth as...
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quick to get back with me on everything .
Reply from Brad Ellett
July 20th, 2026 02:51 PM
Thank you, Ryan, for highlighting my responsiveness. I'm glad I could assist you promptly. If there's anything more I can help with, please feel free to reach out.
Best Mortgage officer EVER! I honestly cannot say enough good things about Lori, her smile, and her team (Shoutout to Amanda!!) This was my third home purchase with Lori, and every single experience has been exceptional. From the very beginning,...
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Reply from Lori Hiscock, Ruoff Mortgage
July 8th, 2026 12:39 PM
Oh, my heart couldn't be any fuller right now! Thank you so much for sharing this, Luimar. Helping your family with this exciting step absolutely was a highlight of my summer and I'm honored to have been a part of it. :)
Kate is super friendly and knowledgeable. She made the process seemless.
Reply from Kate Cusack, Ruoff Mortgage
July 7th, 2026 05:36 PM
Thank you so much, Rachel!!
331–340 of 6987
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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