Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Stacey made our experience great! She made herself available when it counted the most and she was easy to talk to, as always. Stacey is wonderful at her job. Thank you, Stacey.
-Stephanie Vernon
Reply from Stacey Tevis
June 17th, 2025 06:25 PM
Thanks Steph for the 5 star review!
I was helped along the process and all my questions were answered and everything I needed was taken care of.
Reply from Dee Waggoner
November 17th, 2024 09:49 PM
I'm thrilled to hear that you found our process helpful, Samuel. It was a pleasure assisting you with your mortgage needs. We strive to answer every question and ensure our customers are well taken care of at Ruoff Mortgage. Thank you for your...
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Teresa Shultz-Miller, Ruoff Mortgage
continued attention to customer service
Reply from Teresa Shultz-Miller
November 17th, 2024 07:04 PM
Thank you so much for your kind words, Eric. I'm thrilled to hear that you have felt well taken care of throughout your experience with Ruoff Mortgage. It's my priority to provide top-notch customer service and I'm glad to see that reflected...
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LeAnne Francis, Ruoff Mortgage
Leanne just made everything super easily and she was so helpful
Reply from LeAnne Francis
November 14th, 2024 07:18 PM
I'm thrilled to hear that you found the process easy and that you're satisfied with the service provided, Brogan. It was a joy to guide you through it all. Your kind words mean a lot. If you have any more questions in the future or if there's...
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Working with Stacey made our experience much easier than we had anticipated before reaching out to her. Her knowledge and clear communication put us at ease. We appreciated her efforts to explain certain components in detail, making them easier...
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Reply from Owner
August 5th, 2025 10:39 AM
Thank you, Carlos for the review! I hope you enjoyed your birthday 🎂- Stacey
for
Working with Stacey made our experience much easier than we had anticipated before reaching out to her. Her knowledge and clear communication put us at ease. We appreciated her efforts to explain certain components in detail, making them easier...
read more
Reply from Stacey Tevis
June 17th, 2025 06:25 PM
Thank you, Carlos for the review! I appreciate your kind words- Stacey
for
Working with Stacey made our experience much easier than we had anticipated before reaching out to her. Her knowledge and clear communication put us at ease. We appreciated her efforts to explain certain components in detail, making them easier...
read more
Reply from Owner
August 6th, 2025 12:00 AM
Thank you, Carlos for the review! I hope you enjoyed your birthday 🎂- Stacey
Steve was great to work with but the underwriters made if very challenging considering I have been a customer with several loans over the course of 7 years
Reply from Steve Hissong, Ruoff Mortgage
October 24th, 2025 04:02 PM
Thank you for taking the time to provide feedback, Tyson. It's fantastic to read that you found Steve great to work with, as we pride ourselves on our excellent customer service. We're sorry to hear, however, that you had a challenging experience...
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for
Samantha Conrad, Ruoff Mortgage
Samantha Conrad, Ruoff Mortgage has received a review with 5 star rating from Heather B
Reply from Owner
November 6th, 2024 05:34 AM
Thank you for the 5 star review, it was my pleasure to work with you both!
for
Samantha Conrad, Ruoff Mortgage
Samantha was very helpful and willing to work with us even to go with our personal work schedules.
Reply from Samantha Conrad, Ruoff Mortgage
November 6th, 2024 05:36 AM
Life still needs to move in all the directions during the mortgage process. I am grateful that the flexibility in my availability to be able to connect and it allowed you to continue to move forward with confidence. Wishing your family many...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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