Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Eric Olsen, Ruoff Mortgage
Eric was on top of it feom start to finish. Any question I had he answered detailed so I knew exactly what to expect . Very thankful we linked up with him.
Karen is amazing!!
Reply from Karen Zank
May 18th, 2025 03:03 PM
I'm thrilled to hear that you had such a positive experience, Chelsea. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage!
Ryan was very helpful and very patient with us. GREAT customer service!
Reply from Ryan Dunn
May 18th, 2025 01:33 AM
I'm thrilled to hear that you found my assistance helpful and patient. Providing great customer service is important to me, and I'm glad to have met your expectations. Thank you for your kind words and your feedback.
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Roger Maxwell, Ruoff Mortgage
It's been amazing working with you guys. Thank you!
Reply from Roger Maxwell, Ruoff Mortgage
June 17th, 2025 08:19 PM
Thank you, Dakota! I'm thrilled to hear that you had an amazing experience working with us. It was a pleasure assisting you at Ruoff Mortgage. If you need any further assistance, feel free to reach out.
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Patrick Guibert, Ruoff Mortgage
The loan portal was really helpful in laing out all the steps in the loan process.
Reply from Patrick Guibert
May 17th, 2025 04:47 PM
I'm glad to hear that you found the loan portal helpful in outlining the steps of the loan process. It was a pleasure working with you at Ruoff Mortgage. If you have any further questions or need assistance, please feel free to reach out.
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Samantha Conrad, Ruoff Mortgage
Wonderful experience with Samantha, fast contact, very sincere, wonderful person inside and out, she bent over backwards and made it happen, and fights for you to succeed on this journey...without her we wouldn't own our home we been in and...
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Reply from Owner
June 7th, 2025 05:08 PM
Thank you for trusting in me to walk with you both, happy that it all came together for your family. It was fun to see the improvements that you have already started and the excitement as you talked about your vison, blessings.
Our Senior Loan Officer Kate Cusack!
Reply from Kate Cusack, Ruoff Mortgage
May 8th, 2025 11:52 AM
Thank you so much, Bob!! You know I love working with your family :)
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Samantha Conrad, Ruoff Mortgage
Everything!! You worked hard for us, and for us to get to keep our home we been in for many years...that alone just knowing you bent over backwards and helped us succeed is a blessing to us... thank you so much, we appreciate everything you...
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Reply from Samantha Conrad
May 17th, 2025 03:11 PM
I'm thrilled to hear that you had such a positive experience and that I could assist in keeping your home. It was truly rewarding to work with you, and I appreciate your kind words. Thank you for trusting me and Ruoff Mortgage.
We have used Karen for multiple transactions its always a very great experience! They are very knowledgable and experienced in all aspects!
Reply from Karen Zank
June 10th, 2025 08:09 PM
We are thrilled to hear that you have consistently had great experiences with Karen for your transactions. Her knowledge and experience are invaluable assets, and we appreciate your continued trust in Ruoff Mortgage. Thank you for your kind...
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Process was quick and straightforward as far as uploading needed documents. Appreciated text/email communication as it is hard for me to make and receive phone calls during the day.
Reply from Brad Ellett
July 10th, 2025 10:02 PM
I'm glad to hear that the process was quick and straightforward for you, Ashley. I strive to make document submission as seamless as possible, and I'm pleased that the text and email communication fit your needs. Thank you for choosing me for...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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