Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,011)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,011)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Professional in every way

Reply from Brad Ellett

August 4th, 2025 10:57 AM

Thank you, Stephen, for your succinct and kind words. It's wonderful to know that you felt everything was professionally handled. I'm committed to providing a top-notch experience, and it's gratifying to hear that this was reflected in our...

Brad Ellet was great to work with. He’s very knowledgeable and personable. He was super helpful during the home buying process.

Reply from Owner

July 28th, 2025 01:09 PM

Thank you for sharing your experience, Jann. We are delighted to hear that Brad provided you with exceptional service during the home buying process. Our team at Ruoff Mortgage strives to offer knowledgeable and personable assistance to all...

My husband and I enjoyed working with Samantha! She answered all my questions in detail and made sure I understood them! Such a nice person and great to work with!

Reply from Samantha Conrad, Ruoff Mortgage

August 4th, 2025 05:49 PM

I'm so pleased to know that you both had a positive experience working with me, Ana. It was my pleasure to answer all your questions and ensure you felt confident and informed throughout the process. Thank you for your kind words. If there's...

Cory answered promptly and explained anything I had questions about. I liked that he spoke to me like a person.

Reply from Cory Wilson, Ruoff Mortgage

October 14th, 2025 05:30 PM

It's encouraging to hear that my communication style and prompt responses were helpful to you. I aim to provide clear and personable interactions, so knowing that it resonated with you is important to me. Thank you for sharing your experience,...

Just amazing to me all the way through the process

Reply from Karen Zank

August 2nd, 2025 10:42 PM

Thank you so much, Austin. I'm truly glad to hear that your experience was amazing from start to finish. Being able to support you throughout the process is what I aim for, and it’s wonderful to know I could do that for you. If there's ever...

Linda was awesome, great sense of humor. Very helpful.

Reply from Linda Riley, Ruoff Mortgage

August 1st, 2025 10:53 AM

Melissa, thank you for your kind words. I'm glad to hear that you found my support helpful and that we could share some laughs along the way. It was a pleasure working with you, and I'm here if you need any further assistance.

Lori is always awesome to work with but one thing that stood out to me was how much work she does for clients outside of "business hours". When we first started all of our paperwork there had been a glitch with her computer system and being...

Reply from Lori Horney, Ruoff Mortgage

July 25th, 2025 03:22 AM

Thank you, Erin, for such kind words. I'm so pleased to hear that my efforts to keep everything on track despite the early glitch made a difference for you. Ensuring that communication happens smoothly, no matter the time, is an important part...

Communication, timeliness, and effort but into our experience.

Reply from Stacey Tevis

July 29th, 2025 03:24 PM

Megan, thank you for your review and for highlighting communication, timeliness, and effort in your experience with Stacey at Ruoff Mortgage. We greatly value these aspects as they are integral to providing our clients with the best possible...

Everything was explained so I could easily understand and I didn't feel like there was anything that caught me off guard during the process.

Cory was super helpful and friendly. He had things ready for the next step so we wouldn't have to wait long, and he did an amazing job explaining things as well as answering any questions we had quickly

Reply from Owner

October 14th, 2025 05:30 PM

I'm glad to know you found my assistance both helpful and friendly. It's important to me that the process goes smoothly, and I'm pleased I could keep things moving promptly for you. Providing clear explanations and quick answers is something...

2021–2030 of 7011

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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