

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Cyndi was wonderful and made the whole process easy.
Reply from Cyndi Handley, Ruoff Mortgage
August 12th, 2025 05:55 PM
I'm so pleased to hear that you found the process easy with my help. It's always my goal to make the experience as smooth and straightforward as possible for my clients. If you ever have any more questions or need further assistance, I'm here...
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Great to work with.
Reply from Samantha Conrad, Ruoff Mortgage
August 5th, 2025 04:35 PM
Thank you for the 5 star review, so happy that the perfect home came together for your family. I cannot wait to hear about all the great plans you have in store to make this house, HOME. I appreciate the trust you both have in me and love our...
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Stacey has done my last 3 Mortgages. She always goes the extra mile, is very responsive, and makes the loan process go smoothly with the least amount of stress as possible. I have always appreciated her responsiveness and she always makes sure...
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Reply from Stacey Tevis
August 15th, 2025 02:39 PM
Matthias, thank you for your kind words and for entrusting me with your last three mortgages. I'm truly grateful to have had the opportunity to support you through each loan process and make it as stress-free as possible. Keeping you well-informed...
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Excellent feedback and answered all questions.
Lori was quick to respond and very polite throughout the whole process.
Reply from Lori Horney, Ruoff Mortgage
August 5th, 2025 02:58 PM
I'm glad to hear that you found my feedback helpful and that I could answer all your questions, Billy. Quick and polite communication is something I strive for with every client. If there's ever anything else you need or any further questions...
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Ruoff Mortgage - Crown Point has received a review with 5 star rating from Christina R
Reply from Owner
August 12th, 2025 07:55 PM
Thank you, Christina, for your 5-star rating! We appreciate your feedback and are delighted to hear about your positive experience with Ruoff Mortgage. We value your trust in us and look forward to serving you again in the future.
Michael Grove, Ruoff Mortgage has received a review with 5 star rating from Joy M
Less paper working
Reply from Michael Grove
August 15th, 2025 12:44 AM
I'm glad to know you appreciated the streamlined paperwork process. Simplifying things where possible is important to me. If there's anything more I can do for you, feel free to reach out. Thank you for your feedback!
Amy was amazing to work with and is a good person.
Reply from Amy Helmen, Ruoff Mortgage
August 14th, 2025 05:49 PM
I'm delighted to know that you had such a positive experience working with me. Thank you for your kind words, Devin. Being recognized as a good person and having the chance to assist you means a lot to me. If there's anything else I can do...
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Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Cassidy M
Reply from Owner
August 19th, 2025 03:41 PM
Cassidy, thank you for your kind words and for the wonderful rating! I'm so pleased the experience met your expectations and that I was able to assist effectively. It was truly a joy working with you throughout the mortgage process. If you...
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As a first time homebuyer Nella made the process very easy for me! She was very sweet and always responded to me quickly about any questions I had throughout the proces!!
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm so glad to hear that your first home buying experience was smooth, Cassidy. It was a pleasure to help guide you through the process, and I'm happy that my prompt responses were helpful. Thank you for your kind words, and for trusting me...
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1951–1960 of 7010
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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